223 reviews
12701 119 St NW, , AB T5E 5M2
#compassionateCare#affordablePricing#lowIncomeSupport+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and techs for being compassionate, patient, and highly knowledgeable, taking time to explain diagnoses and options clearly. Many noted excellent handling of anxious pets and fearful animals, with staff using treats, getting down to the pet’s level, and even doing exams outdoors when needed. Reviews highlight strong outcomes and communication around surgeries and procedures (spays, lump removals, dental trims), thoughtful follow‑ups, and touching sympathy gestures after losses. Several commenters also mentioned transparent estimates and often reasonable pricing.
💬Common Feedback & Suggestions
While most feedback is very positive, a few reviewers reported billing concerns, such as feeling pushed toward extra tests, unexpected or nearly mistaken charges, and higher medication costs. Some cited inconsistent or brusque front‑desk interactions, difficulty reaching a vet for questions without booking a visit, and longer phone hold times. Convenience drawbacks mentioned include tight parking and, in isolated cases, longer waits for appointments during busy periods. There was a single serious complaint about an adverse outcome for a rabbit, but this was an outlier among many positive exotic‑pet experiences.
🏥Clinic Specialties
- Rabbit and small‑mammal medicine and surgery
- Soft‑tissue surgery (spays and lump removals)
- Dentistry and rabbit dental trims
- Chronic disease management (e.g., feline diabetes)
- End‑of‑life and euthanasia support
- Grooming services
🏷️Keywords
#compassionateCare#gentleHandling#thoroughExplanations#clearCommunication#anxietyAware#rabbitAndSmallMammalCare#surgicalSkill#followUpSupport#reasonablePrices#transparentEstimates#sameDayAccommodations#longTermLoyalty#frontDeskIssues#unexpectedCharges#tightParking
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate and review your invoice before paying if you’re cost‑sensitive; staff often provide options to fit your budget.
- Mention any anxiety or handling needs in advance—this team is accommodating and can modify exams to keep pets calm.
- Call ahead for urgent issues; reviewers report they can sometimes fit in same‑day appointments.
- Arrive a bit early to navigate the tighter parking, especially during busy times.
- If you need direct advice from a vet, plan to book an appointment as phone access to veterinarians can be limited.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
South Side Animal Hospital is located at 6003 104 Street NW, Edmonton, AB T6H 2K6. No nearby public transit station data was provided, so check Google Maps or Edmonton Transit Service for current bus or LRT routes. If you are driving, parking is not confirmed in the source data; call ahead or check local signage before your visit.
South Side Animal Hospital's current opening hours are not listed in the provided data. Please call ahead or check the clinic website before visiting, especially for urgent concerns or same-day appointment availability.
A phone number was not provided in the source data. You can visit South Side Animal Hospital's website at http://www.southsidevet.ca/ for current contact details.
To book an appointment at South Side Animal Hospital, use the clinic's website or contact the clinic directly using its current listed contact details. Reviewers note that the clinic can sometimes accommodate same-day appointments, so call ahead for urgent issues.
Consultation fees vary by clinic and are not regulated by a government-published fee schedule in Canada, and provincial health insurance does not cover pets. Call the clinic for a current quote and ask for an itemized written estimate before procedures, diagnostics, surgery, dentistry, or medication. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm directly with the clinic before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance claims or third-party payment plans, but you should call ahead to confirm South Side Animal Hospital's current payment options.
South Side Animal Hospital is noted for rabbit and small-mammal medicine and surgery, soft-tissue surgery such as spays and lump removals, dentistry and rabbit dental trims, chronic disease management, end-of-life and euthanasia support, and grooming services.
South Side Animal Hospital is rated 4.7 out of 5.0 from 272 reviews. Pet owners frequently praise the clinic's compassionate care, patient handling of anxious pets, clear explanations, surgical communication, follow-up support, cleanliness, and transparent estimates, while some reviews mention billing concerns, front-desk inconsistency, phone hold times, and tight parking.
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Last updated: August 4, 2026