457 reviews
3410 Victor Rd, , BC V1C 7B8
#compassionateCare#friendlyStaff#gentleWithNervousPets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, compassionate staff and vets who are described as knowledgeable, thorough, and professional. Many highlight how the team fits pets in quickly for emergencies or last‑minute needs, even after hours, and provides clear explanations throughout care. Reviewers also noted strong outcomes for seniors and complex cases (including cardiac workups and dental/oral surgery), and several said they travel from other towns because of the quality of care.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A handful of commenters mentioned pricing being high or increasing under new ownership, and one cited a refusal for a dog‑bite case. There were isolated remarks about a rude or robotic front desk experience, limited parking, and one instance where a nail trim/cone placement couldn’t be done; one person also found a small exam room uncomfortable. Overall sentiment remains very favourable despite these sporadic issues.
🏥Clinic Specialties
- Emergency and after-hours care
- Cardiology (ECG, ultrasound, arrhythmia management)
- Dentistry and oral surgery
- Senior pet care and euthanasia support
- Diabetic pet management
- General and emergency surgery
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExplanations#emergencyCare#afterHoursSupport#lastMinuteAccommodations#seniorPetSupport#cardiacImaging#clearCommunication#professionalTeam#comfortableRooms#limitedParking#mixedPricingFeedback#longTermLoyalty
Overall Ratings
🐾Tips for Pet Owners
- For urgent or after‑hours needs, call ahead—reviewers report the team often fits pets in quickly or stays late.
- If cost is a concern, request an itemized estimate and discuss options up front; several reviewers appreciated transparent billing and fair final costs.
- Arrive a few minutes early to find a spot, as parking is limited near the highway corner.
- For anxious pets or end‑of‑life appointments, ask for a quiet/private room to make the visit more comfortable.
- If your pet has heart concerns, inquire about on‑site ECG and ultrasound that reviewers travelled for.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
McKinnon Parking Lot
634mCranbrook St N and, 1 St N, Cranbrook, BC V1C 3P7, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Cranbrook Veterinary Hospital is located at 106 5 Ave S, Cranbrook, BC V1C 2G2. No public transit stop information was provided, so check Google Maps or the local transit agency for current bus routes; if you are driving, allow a few extra minutes for parking, with McKinnon Parking Lot about an 8-minute walk away.
Cranbrook Veterinary Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting, especially for urgent or after-hours needs.
The phone number was not provided in the source data. You can contact Cranbrook Veterinary Hospital through its website at https://www.cranbrookveterinary.com/.
To book an appointment at Cranbrook Veterinary Hospital, use the clinic website or call to enquire about availability. For urgent, last-minute, or after-hours concerns, reviewers suggest contacting the clinic first so the team can advise you on next steps.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures; after-hours or emergency visits are typically higher, and pet insurance or third-party payment-plan options may be worth discussing in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay. Some clinics may also support pet-insurance claims or third-party payment plans, so call ahead to confirm what Cranbrook Veterinary Hospital currently accepts.
Yes, the provided review summary lists emergency and after-hours care among Cranbrook Veterinary Hospital's specialties. Pet owners reported that the team often fits pets in quickly or stays late, but you should call ahead for urgent cases before going in.
Cranbrook Veterinary Hospital is rated 4.7 out of 5.0 from 125 reviews. Pet owners frequently praise the compassionate staff, knowledgeable veterinarians, clear explanations, emergency support, senior pet care, and outcomes for complex cases, while a few mention concerns about pricing, limited parking, and occasional front-desk experiences.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026