252 reviews
5404 55 St, , AB T9M 1R3
#compassionateCare#clearCommunication#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the friendly, compassionate team and their clear, thorough communication. Many noted rapid help in emergencies (including after-hours call-ins) and smooth surgical care—from spays/neuters to orthopaedic knee repairs—with excellent outcomes and detailed post-op instructions. Owners also appreciated patience with anxious pets, follow-up check-ins, and fair, well-explained pricing options.
💬Common Feedback & Suggestions
A small number of reviews reported access issues: difficulty getting a prompt appointment for new problems and instances of being turned away for emergencies when not an existing client. There were also isolated comments about a missed call-back and one or two remarks about costs feeling high. Overall sentiment is overwhelmingly positive, but setting expectations around booking policies and ensuring promised follow-ups would further improve the experience.
🏥Clinic Specialties
- Emergency and after-hours care
- Orthopaedic knee surgery (TTA, patella)
- Spay/neuter and general surgery
- Dentistry and dental extractions
- End-of-life and in-home euthanasia
- Chronic disease and cardiac management
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#emergencyResponse#afterHoursCare#surgicalExpertise#orthopaedicSurgery#spayNeuter#dentalCare#followUpCalls#patientWithAnxiousPets#reasonablePricing#quickIntake#appointmentDelays#turnedAwayNonClients
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—reviews note strong emergency and after-hours response when you contact the on-call line first.
- If you’re new to the area, consider registering your pet as a client in advance to avoid potential emergency turn-aways.
- Book routine or non-urgent visits early, as appointment slots can fill quickly during busy periods.
- Tell the team if your pet is anxious; staff are patient and adjust handling to keep pets calm.
- Ask for written post-op and medication instructions and a bill review—they’re known for clear guidance and follow-up check-ins.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Centre Animal Hospital, Cold Lake is located at 5508 50 Ave, Cold Lake, AB T9M 1R1. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes. If you are driving, parking is not confirmed in the source data; call the clinic or check local signage before your visit.
Centre Animal Hospital, Cold Lake's opening hours are not listed in the source data, so please call ahead to confirm before visiting. This is especially important for urgent, after-hours, or same-day concerns.
No phone number was provided in the source data for Centre Animal Hospital, Cold Lake. Pet owners can visit the clinic website at https://animalhealthproviders.com/ for current contact details.
To book an appointment at Centre Animal Hospital, Cold Lake, contact the clinic through its current website details and ask about available appointment times. Reviews suggest routine and non-urgent visits can fill quickly, so booking early is recommended.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate for procedures. Because this clinic is associated with emergency and after-hours care, after-hours fees are typically higher. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment methods can vary. Call ahead to confirm what Centre Animal Hospital, Cold Lake currently accepts, including whether any pet-insurance direct claims or third-party payment plans are supported.
Centre Animal Hospital, Cold Lake is described as offering emergency and after-hours care, with reviews noting rapid help in emergencies when owners contacted the on-call line first. Call ahead before arriving, especially if you are a new client or your pet needs urgent care.
Centre Animal Hospital, Cold Lake is associated with emergency and after-hours care, orthopaedic knee surgery including TTA and patella work, spay/neuter and general surgery, dentistry and dental extractions, end-of-life and in-home euthanasia, and chronic disease and cardiac management.
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Last updated: August 4, 2026