Borderland Veterinary Clinic

What owners report about visiting

Collecting owner reports|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

Now collecting the questions owners want answered.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Reviewers frequently praised the team for being very friendly, caring, and reliable. Several noted clear answers to their questions and that their pets, including cats, were comfortable and well cared for.

💬Common Feedback & Suggestions

While most comments were positive, one reviewer reported a very negative experience, citing diagnostics (X-rays and tests) performed without explicit consent, a high unexpected bill, and fear their dog was put at risk. Beyond that isolated account, few other concerns were raised in the small review set, but it underscores the importance of clear communication and cost transparency.

🏥Clinic Specialties

  • Feline care and handling
  • Canine care
  • Diagnostic imaging (X-rays) and tests
  • General medical care

🏷️Keywords

#friendlyStaff#caringApproach#answersQuestions#reliableCare#catFriendly#dogCare#xRaysAndTests#communicationIssues#consentConcerns#unexpectedCosts#valueForMoney#strongNegativeReview#satisfiedCustomers#trustAndTransparency

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a clear treatment plan and written consent/estimates before any X-rays or tests to avoid unexpected costs.
  • Bring a list of questions—the team is described as responsive and willing to explain care.
  • If you have cats, mention any handling preferences or stress triggers since other cat owners noted their pets were comfortable here.
  • If you’ve had concerns in the past, request step-by-step explanations and alternatives before proceeding with procedures.
📊 **Overall Ratings** - Medical Expertise: 67% satisfied - Service Attitude: 75% satisfied - Convenience: 50% satisfied - Pricing: 0% satisfied - Cleanliness: 50% satisfied - Recommendability: 50% satisfied 👍 **What Pet Owners Praised** Reviewers frequently praised the team for being very friendly, caring, and reliable. Several noted clear answers to their questions and that their pets, including cats, were comfortable and well cared for. 💬 **Common Feedback & Suggestions** While most comments were positive, one reviewer reported a very negative experience, citing diagnostics (X-rays and tests) performed without explicit consent, a high unexpected bill, and fear their dog was put at risk. Beyond that isolated account, few other concerns were raised in the small review set, but it underscores the importance of clear communication and cost transparency. 🏥 **Clinic Specialties** - Feline care and handling - Canine care - Diagnostic imaging (X-rays) and tests - General medical care 🏷️ **Tags** #friendlyStaff #caringApproach #answersQuestions #reliableCare #catFriendly #dogCare #xRaysAndTests #communicationIssues #consentConcerns #unexpectedCosts #valueForMoney #strongNegativeReview #satisfiedCustomers #trustAndTransparency 🐾 **Tips for Pet Owners** - Ask for a clear treatment plan and written consent/estimates before any X-rays or tests to avoid unexpected costs. - Bring a list of questions—the team is described as responsive and willing to explain care. - If you have cats, mention any handling preferences or stress triggers since other cat owners noted their pets were comfortable here. - If you’ve had concerns in the past, request step-by-step explanations and alternatives before proceeding with procedures.

Contact

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

429 S Railway Ave #18, Rockglen, SK S0H 3R0

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Have you ever been seen here successfully without a reservation?

Based on 0 owner reports

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Source: Google Maps
Last updated: August 5, 2026