68 reviews
465 Merecroft Rd Unit E1-B, , BC V9W 5B1
#compassionateCare#friendlyStaff#clearCommunication+11
Campbell River Veterinary Hospital
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, clear communication, and professional care. Many reported excellent surgical outcomes—especially TPLO/ACL repairs—and thoughtful pre- and post-op support, with quick recoveries. Reviewers also highlighted responsive emergency/after-hours help, kind end-of-life care, and staff who are gentle with anxious pets. Several mentioned fair pricing and that the clinic doesn’t push unnecessary extras.
💬Common Feedback & Suggestions
While most feedback is positive, a few reviewers reported issues with reception/communication, including feeling unacknowledged at the front desk, slow responses, or poor urgency. There were isolated complaints about not accepting non-clients in emergencies and occasional long waits to be seen, plus mixed views on pricing—some found it very fair, while others cited high costs, upselling, or pricey retail items. One reviewer described a consent/communication concern during a rescue spay (ear-tipping), and another said they escalated a service complaint to the regulator.
🏥Clinic Specialties
- Orthopaedic surgery (TPLO/ACL repairs)
- Emergency and after-hours care
- End-of-life and euthanasia support
- Chronic disease management (liver, kidney, cancer)
- Diagnostic imaging including mobile ultrasound
- Handling anxious or fearful pets
🏷️Keywords
#compassionateCare#skilledSurgeons#tploAclExpertise#clearCommunication#friendlyStaff#emergencyCare#euthanasiaSupport#handlesAnxiousPets#followUpCalls#quickAppointments#fairPricing#receptionIssues#communicationGaps#afterHoursService#longWaits#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- For knee injuries (CCL/ACL), ask about their TPLO approach, recovery timeline, and post-op support—many owners reported strong outcomes and smooth recoveries.
- If you need urgent or after-hours care, call ahead; note that some reviewers said non-clients weren’t accepted in emergencies and the answering service quality can vary.
- Book routine visits early to avoid peak-time delays, as a few reviewers experienced slower scheduling or longer waits.
- Discuss estimates and options up front—most found pricing fair and not pushy, but a few noted higher costs or pricey retail items.
- Let the team know if your pet is anxious; multiple reviewers said staff were patient and able to keep fearful pets calm.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
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Contact
Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Campbell River Veterinary Hospital is located at 2566 S Island Hwy, Campbell River, BC V9W 1C6. No public transit station data was provided for this clinic, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed, so call the clinic or check local signage before your visit.
Campbell River Veterinary Hospital's current opening hours are not listed in the provided data. Please call ahead to confirm hours before visiting, especially for urgent or after-hours needs.
A phone number was not provided in the source data for Campbell River Veterinary Hospital. You can visit the clinic website at https://www.campbellrivervet.com/?utm_source=organic+search&utm_medium=gbp for current contact details.
To book an appointment at Campbell River Veterinary Hospital, use the clinic's website or call to enquire about availability. For routine care, booking early may help avoid peak-time delays noted by some reviewers.
Veterinary consultation fees vary by clinic in Canada and are not government-regulated, and provincial health insurance does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate for procedures, and note that after-hours or emergency care typically costs more; pet insurance and third-party payment-plan options may be worth asking about in general.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment methods are not confirmed in the provided data. Call ahead to confirm, including whether any pet-insurance direct claims or third-party payment plans are available.
The review summary indicates that Campbell River Veterinary Hospital has provided emergency and after-hours help. Call ahead before going in, as some reviewers reported that non-clients may not always be accepted for emergencies and response quality can vary.
The provided summary highlights orthopaedic surgery, especially TPLO/ACL repairs, emergency and after-hours care, end-of-life and euthanasia support, chronic disease management, diagnostic imaging including mobile ultrasound, and care for anxious or fearful pets.
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Last updated: July 28, 2026