291 reviews
70 Shawville Blvd SW #144, , AB T2Y 2Z3
#compassionateCare#thoroughExams#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, trustworthy vets and caring team who take time to explain options and are very patient with anxious pets. Many mentioned successful outcomes with emergencies and urgent issues, excellent dental procedures (including extractions), and thorough exams that catch problems early. Follow-up calls and clear guidance were common themes, and some appreciated how promptly insurance forms were handled.
💬Common Feedback & Suggestions
While most reviews are positive, a noticeable minority raised concerns since a change in ownership, citing higher prices, reduced weekend hours, and a more commercial feel. A few reported communication lapses such as long holds, missed call-backs, and delayed quotes, and some felt appointments were rushed or concerns weren’t fully heard. There were isolated but serious complaints about diagnostic accuracy and medications being prescribed before test results. Overall sentiment remains strongly favourable, but better consistency in communication, timeliness, and transparency on costs would help.
🏥Clinic Specialties
- Dentistry and dental extractions
- Emergency and urgent care
- Chronic disease management (diabetes, Cushing’s)
- Dermatology and allergy care
- Compassionate end-of-life care
- Anxiety-sensitive handling and low-stress visits
🏷️Keywords
#compassionateCare#friendlyStaff#patientWithAnxiousPets#thoroughExams#promptEmergencyCare#dentalCare#chronicDiseaseManagement#dermatologyAllergies#endOfLifeSupport#followUpCalls#insuranceFormHelp#fairPricing#pricingConcerns#corporateOwnershipConcerns#limitedWeekendHours#phoneCommunicationIssues
Overall Ratings
🐾Tips for Pet Owners
- For urgent problems, call ahead—reviewers were often accommodated same day for emergencies or acute issues.
- Ask for written estimates and discuss options up front; some owners noted a dental price cap and appreciated clear costs.
- If your pet is nervous, let the team know—they’re patient and may allow you to assist to keep your pet calm.
- Consider calling to book or confirm online appointments and to follow up on quotes or call-backs during busy periods.
- Plan routine visits on weekdays, as several reviewers mentioned limited weekend hours.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
5-Fluorouracil (5-FU) Toxicosis
Abscessation
Acetaminophen (APAP) Toxicosis
Actinomycosis and Nocardia
Acute Abdomen
Acute Diarrhea
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Cranston Veterinary Hospital is located at 356 Cranston Rd SE #4020, Calgary, AB T3M 0S9. No nearby public transit station was provided in the source data, so check Google Maps or Calgary Transit for current bus routes; if you are driving, parking is not confirmed, so call ahead or check local signage before your visit.
Cranston Veterinary Hospital's opening hours are not listed in the source data, so call ahead to confirm before visiting. Reviews mention limited weekend hours, so weekday planning may be helpful for routine appointments.
The source data does not list a phone number for Cranston Veterinary Hospital. You can visit the clinic website at https://www.cranstonvethospital.com/ for current contact options.
You can book an appointment with Cranston Veterinary Hospital by using the contact options on the clinic's website or by calling the clinic to enquire. For urgent problems, call ahead, as reviewers noted that same-day help was sometimes available for emergencies or acute issues.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate before procedures; because this clinic is associated with emergency and urgent care, after-hours or urgent fees may be higher. Pet insurance and third-party payment-plan options may help some owners generally, but confirm any available billing options directly with the clinic.
Many Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard and tap-and-go options such as Apple Pay or Google Pay, but the source data does not confirm Cranston Veterinary Hospital's specific payment methods. Call ahead to confirm accepted payment options, insurance claim support, or any third-party payment-plan availability.
Cranston Veterinary Hospital is noted for dentistry and dental extractions, emergency and urgent care, chronic disease management, dermatology and allergy care, compassionate end-of-life care, and anxiety-sensitive handling. Reviewers also praised thorough exams, follow-up calls, and patient care for nervous pets.
Cranston Veterinary Hospital is rated 4.8 out of 5.0 from 372 reviews in the source data. Pet owners often praise the caring team, clear explanations, dental care, urgent-care support, cleanliness, and low-stress handling, while some reviews mention pricing concerns, reduced weekend hours, and occasional communication delays.
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Last updated: August 4, 2026