312 reviews
276 Stewart Green SW, , AB T3H 3C8
#compassionateCare#thoroughExams#clearCommunication+13
VCA Canada Calgary Animal Referral & Emergency Centre (CARE)
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What owners say
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What owners say
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What owners say
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the clinic’s specialist depth and outcomes, citing neurology, ophthalmology, internal medicine, dermatology, oncology, and dentistry teams that delivered clear diagnoses, thoughtful plans, and life‑saving care. Many recount compassionate handling during emergencies and euthanasia, frequent updates (often twice daily, sometimes with photos), and thorough explanations that made stressful decisions easier. Several noted smooth triage in true emergencies, attentive nursing, and good post‑op recoveries.
💬Common Feedback & Suggestions
Common concerns include very long waits (often multiple hours) with sparse updates, difficulty reaching certain departments by phone, and inconsistent triage communication. Pricing is a frequent pain point, with reports of high costs, perceived upselling, billing surprises, financing pressure, and occasional disputes over quotes or follow‑up charges. A few reviewers described brusque front‑desk interactions, administrative mix‑ups, and variable bedside manner around end‑of‑life care; there were also isolated comments about untidy exam rooms or lost items. While many experiences were excellent, the negative reviews consistently call for clearer estimates, better communication, and more timely care.
🏥Clinic Specialties
- Neurology and seizure management
- Ophthalmology and eye surgery
- Dermatology and allergy management
- Internal medicine and complex diagnostics
- Oncology and chemotherapy
- Dentistry and dental surgery
🏷️Keywords
#compassionateCare#specialistTeam#thoroughExplanations#frequentUpdates#lifeSavingTreatment#longWaits#triageConcerns#communicationGaps#highCosts#pricingTransparencyIssues#upsellingConcerns#rudeFrontDesk#cleanlinessConcerns#open24h#insuranceSupport
Overall Ratings
🐾Tips for Pet Owners
- Expect potential wait times in emergencies; ask for an estimated timeline and request periodic updates so you can make informed decisions.
- Request detailed written estimates (low–high ranges) for tests and treatments, clarify what follow‑ups are included, and confirm charges before paying.
- Bring prior records, recent lab results, and current medications to reduce repeat diagnostics and speed up specialist assessment.
- If cost is a concern, discuss all options up front (including conservative care) and compare pharmacy prices for take‑home meds.
- When booking a referral, verify you’re scheduled with the correct department and confirm how to reach the team for results or post‑visit questions.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
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Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
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Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VCA Canada Calgary Animal Referral & Emergency Centre (CARE) is located at 7140 12 St SE, Calgary, AB T2H 2Y4. No verified public transit station data was provided, so check Google Maps or Calgary Transit for current bus routes; if driving, parking is not confirmed, so call the clinic or check local signage before you go.
The supplied opening-hours information says to call ahead to confirm. Because this is an emergency and referral centre, confirming current availability before travelling is recommended.
A phone number was not provided in the source data. You can contact VCA Canada Calgary Animal Referral & Emergency Centre (CARE) through its website: https://vcacanada.com/carecentre?utm_source=google&utm_medium=organic&utm_term=&utm_content=care&utm_campaign=gbp_booking&utm_source_platform=gbp&utm_creative_format=&utm_marketing_tactic=
Book through the clinic's website or call the clinic to enquire about the correct referral or emergency pathway. For specialty visits, bring prior records, recent lab results, imaging, and a current medication list to help the team assess your pet efficiently.
Consultation fees vary by clinic and are not regulated by a government-published veterinary fee schedule in Canada, and provincial health insurance does not cover pets. Call the clinic for a current quote and ask for an itemized written estimate before procedures; emergency or after-hours care is typically more expensive. Pet insurance and third-party payment-plan options may exist in general, but confirm any available options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment methods were not provided for this clinic. Call ahead to confirm accepted payments, insurance claim processes, and any third-party payment-plan options.
Yes. The clinic name and review data identify VCA Canada Calgary Animal Referral & Emergency Centre (CARE) as an emergency centre, with reviews describing emergency triage and care. Call ahead if possible, and expect that true emergencies may involve wait times depending on triage priority.
The provided specialty list includes neurology and seizure management, ophthalmology and eye surgery, dermatology and allergy management, internal medicine and complex diagnostics, oncology and chemotherapy, and dentistry and dental surgery. Confirm department availability and referral requirements before booking.
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Last updated: September 16, 2026