Trinity Hills 24 Hour Pet Hospital

What owners report about visiting

1 community reports|1/5 details added|Updated 9/5

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the clinic’s compassionate, patient-centred care and clear communication during emergencies. Many report life-saving interventions (GDV surgery, foreign body removal including endoscopy, C-sections, urinary blockages) and thoughtful end‑of‑life support, with frequent updates and thorough discharge instructions. Several reviewers also highlight transparent quotes, fair/affordable pricing compared with other ERs, and a clean, comfortable facility.

💬Common Feedback & Suggestions

While most experiences were positive, a notable minority reported concerns: long waits or being turned away at capacity despite the 24‑hour model, and occasional poor communication or an administrative focus during sensitive moments. A few reviews describe perceived upselling or pressure toward euthanasia or high‑cost procedures, along with inconsistent clinician demeanour (condescending tone cited) and uneven clinical quality in isolated cases (e.g., misapplied pain patch, wrong meds, delayed or unavailable ultrasound). Overall sentiment is strongly favourable, but owners suggest clearer expectations on wait times/capacity and ensuring consistency in bedside manner and follow‑through.

🏥Clinic Specialties

  • Emergency and critical care
  • Internal medicine consultations
  • Soft tissue and emergency surgery (GDV, foreign body, C-sections)
  • Endoscopy and foreign body retrieval
  • Urinary blockage management and PU surgery
  • Palliative and euthanasia support

🏷️Keywords

#compassionateCare#clearCommunication#frequentUpdates#transparentEstimates#fairPricing#lifeSavingSurgery#cleanFacility#endOfLifeSupport#longWaits#capacityTurnaways#upsellingConcerns#condescendingStaff#inconsistentCommunication#24HourCare#kindFrontDesk

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead to confirm current capacity, estimated wait times, and whether specific services (e.g., ultrasound or endoscopy) are available that day.
  • Bring prior medical records and ask for a written estimate with low–high ranges; request regular updates during hospitalization.
  • If presented with major decisions like euthanasia or high‑cost surgery, consider seeking a prompt second opinion.
  • Before leaving, double‑check medications, bandages/patches, and aftercare instructions, and clarify who to call with concerns.
  • Expect triage-based queuing; plan for possible waits by bringing water, snacks, and comfort items for you and your pet.
📊 **Overall Ratings** - Medical Expertise: 78% satisfied - Service Attitude: 82% satisfied - Convenience: 62% satisfied - Pricing: 73% satisfied - Cleanliness: 92% satisfied - Recommendability: 80% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the clinic’s compassionate, patient-centred care and clear communication during emergencies. Many report life-saving interventions (GDV surgery, foreign body removal including endoscopy, C-sections, urinary blockages) and thoughtful end‑of‑life support, with frequent updates and thorough discharge instructions. Several reviewers also highlight transparent quotes, fair/affordable pricing compared with other ERs, and a clean, comfortable facility. 💬 **Common Feedback & Suggestions** While most experiences were positive, a notable minority reported concerns: long waits or being turned away at capacity despite the 24‑hour model, and occasional poor communication or an administrative focus during sensitive moments. A few reviews describe perceived upselling or pressure toward euthanasia or high‑cost procedures, along with inconsistent clinician demeanour (condescending tone cited) and uneven clinical quality in isolated cases (e.g., misapplied pain patch, wrong meds, delayed or unavailable ultrasound). Overall sentiment is strongly favourable, but owners suggest clearer expectations on wait times/capacity and ensuring consistency in bedside manner and follow‑through. 🏥 **Clinic Specialties** - Emergency and critical care - Internal medicine consultations - Soft tissue and emergency surgery (GDV, foreign body, C-sections) - Endoscopy and foreign body retrieval - Urinary blockage management and PU surgery - Palliative and euthanasia support 🏷️ **Tags** #compassionateCare #clearCommunication #frequentUpdates #transparentEstimates #fairPricing #lifeSavingSurgery #cleanFacility #endOfLifeSupport #longWaits #capacityTurnaways #upsellingConcerns #condescendingStaff #inconsistentCommunication #24HourCare #kindFrontDesk 🐾 **Tips for Pet Owners** - Call ahead to confirm current capacity, estimated wait times, and whether specific services (e.g., ultrasound or endoscopy) are available that day. - Bring prior medical records and ask for a written estimate with low–high ranges; request regular updates during hospitalization. - If presented with major decisions like euthanasia or high‑cost surgery, consider seeking a prompt second opinion. - Before leaving, double‑check medications, bandages/patches, and aftercare instructions, and clarify who to call with concerns. - Expect triage-based queuing; plan for possible waits by bringing water, snacks, and comfort items for you and your pet.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Official website
thph.ca/

Opening Hours

MonTueWedThuFriSatSun
00:00〜24:00
24H
24H
24H
24H
24H
24H
24H
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

240 Na'a Plaza SW, Calgary, AB T3H 6A4

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Trinity Hills 24 Hour Pet Hospital is located at 240 Na'a Plaza SW, Calgary, AB T3H 6A4. No public transit station data was provided for this clinic, so check Google Maps or Calgary Transit for current bus and route options; if driving, parking has not been verified, so call ahead or check local signage when you arrive.

Trinity Hills 24 Hour Pet Hospital asks pet owners to call ahead to confirm current opening hours, capacity, and estimated wait times. This is especially important for urgent or emergency visits, as reviews mention triage-based waits and occasional capacity limits.

You can contact Trinity Hills 24 Hour Pet Hospital through its website at http://www.thph.ca/. A phone number was not included in the provided clinic data.

To book or enquire about an appointment at Trinity Hills 24 Hour Pet Hospital, use the clinic website or call to confirm current availability. For emergencies, call ahead when possible to check capacity, wait times, and whether services such as ultrasound or endoscopy are available that day.

Consultation fees vary by veterinary clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures or hospitalization, ask for an itemized written estimate with low-to-high ranges. Because this clinic provides emergency and 24-hour care, after-hours or emergency fees are typically higher. Pet insurance and third-party payment-plan options may help in general, but confirm any direct-claim or financing options with the clinic before your visit.

Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment methods were not provided for Trinity Hills 24 Hour Pet Hospital. Call ahead to confirm accepted payment types, insurance claim options, and any third-party payment-plan availability.

Yes, the provided clinic information highlights emergency and critical care, 24-hour care, and urgent procedures such as GDV surgery, foreign body removal, C-sections, and urinary blockage management. Call ahead to confirm current capacity, wait times, and service availability before arriving when possible.

Trinity Hills 24 Hour Pet Hospital is noted for emergency and critical care, internal medicine consultations, soft tissue and emergency surgery, endoscopy and foreign body retrieval, urinary blockage management including PU surgery, and palliative and euthanasia support. Availability may vary by day, so call to enquire before relying on a specific service.

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Last updated: September 16, 2026