5.0
5 reviews
4045 New St, , ON L7L 1S8
#compassionateCare#knowledgeableVets#professionalCare+12
Burlington Veterinary Emergency & Referral Hospital
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and clear communication during stressful emergencies, including frequent updates while pets were hospitalised. Many reported strong medical outcomes, from rapid, accurate diagnoses to life‑saving surgeries, neurology/IVDD care, dental procedures, seizure management, and successful treatment of blockages. End‑of‑life care was repeatedly described as kind, dignified, and supportive for families. Several noted quick triage in critical moments and a professional, calming bedside manner from front desk through to vets and techs.
💬Common Feedback & Suggestions
Common concerns included very long waits—sometimes several hours—due to triage and high caseloads, with some calling the clinic disorganised at times. Pricing drew frequent criticism for being high or not clearly explained, with a few alleging hidden costs, though a minority cited fair or transparent estimates. A handful of reviews reported negative interactions with reception over the phone, as well as occasional communication lapses, and a few serious claims of misdiagnosis or premature euthanasia recommendations. Overall sentiment leans positive, but owners suggested clearer cost breakdowns, better updates, and smoother flow during busy periods.
🏥Clinic Specialties
- Emergency and critical care
- Neurology and IVDD surgery
- Dentistry and dental surgery
- Foreign body and gastrointestinal surgery
- Seizure diagnosis and management
- Feline urinary blockage treatment
🏷️Keywords
#compassionateCare#thoroughExplanations#attentiveUpdates#lifeSavingSurgery#neurologyExpertise#dentalCare#seizureManagement#endOfLifeCare#longWaits#highCosts#billingTransparencyConcerns#unorganizedAtTimes#rudeReceptionReports#cleanFacility#triagePriority#phoneAdviceHelpful
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to describe the emergency and confirm the clinic can handle your pet’s specific needs or equipment requirements.
- Prepare for triage and potential long waits; bring water, snacks, and comfort items for you and your pet.
- Ask for an itemised estimate and regular cost updates, and clarify what each charge covers.
- Bring prior records, medications, and details of recent exposures (e.g., toxins or foreign objects) to speed diagnosis.
- If your pet is hospitalised or if you’re arranging aftercare, confirm update frequency and timelines for ashes or paw prints.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Oerech
359m3300 Fairview St #118, Burlington, ON L7N 3N7, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Burlington Veterinary Emergency & Referral Hospital is located at 775 Woodview Rd, Burlington, ON L7N 3S1. The closest listed public transport option is Burlington GO, a train station about a 34-minute walk away, so it may be more practical to drive or check a local bus route through Google Maps or the local transit agency. Nearby parking is listed at Oerech, about a 4-minute walk from the hospital.
Opening hours are not listed in the provided information, so pet owners should call ahead to confirm current hours before travelling to the hospital.
You can contact Burlington Veterinary Emergency & Referral Hospital by phone at (905) 637-8111. Calling ahead is especially useful for describing an emergency, confirming whether the hospital can handle your pet's needs, and asking what records or medications to bring.
To book or enquire about being seen, call the hospital directly and describe your pet's symptoms, recent exposures, medications, and any prior veterinary records. Because this is an emergency and referral hospital, cases may be triaged by urgency, and wait times can vary during busy periods.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the hospital for a current quote, and for procedures or hospitalization, ask for an itemized written estimate and regular cost updates. After-hours or emergency care is typically more expensive than routine daytime care. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm any specific billing options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go options such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. The provided information does not list this hospital's specific payment methods, so call ahead to confirm before your visit.
Yes. The provided information identifies Burlington Veterinary Emergency & Referral Hospital as offering emergency and critical care. Pet owners are advised to call ahead, describe the emergency, and prepare for triage and possible long waits depending on caseload and urgency.
The hospital's listed specialties include emergency and critical care, neurology and IVDD surgery, dentistry and dental surgery, foreign body and gastrointestinal surgery, seizure diagnosis and management, and feline urinary blockage treatment. Bring prior records, medication details, and any relevant exposure history to help the team assess your pet more quickly.
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Nearby Veterinary Clinics
Source: Google Maps
Last updated: July 28, 2026