338 reviews
165 Arthur St, , NS B2N 1Y3
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and knowledgeable veterinarians who explain things clearly and never make them feel rushed. Many noted being fit in quickly for urgent issues or same‑day concerns, with several accounts of lifesaving care, smooth surgeries, effective treatments, and gentle end‑of‑life support. People also appreciated reasonable pricing for the care provided, a clean, welcoming facility, and thoughtful touches like separate cat/dog seating and text reminders.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a few concerns came up. Some clients reported billing or estimate surprises and, in a couple of cases, feeling pushed toward prescription diets; there were also isolated complaints of a rude interaction. A handful mentioned mixed outcomes or missed diagnoses—especially with rabbits—and one serious post‑surgical concern, plus occasional long waits during peak or weekend emergencies and one after‑hours call issue. One reviewer felt the clinic could be cleaner, though most described it as spotless.
🏥Clinic Specialties
- Emergency and after‑hours care
- Surgery (spay/neuter and emergency procedures)
- Dentistry and dental cleanings
- End‑of‑life and euthanasia support
- Preventive care and vaccinations
- Care for rabbits and small mammals
🏷️Keywords
#compassionateCare#friendlyStaff#skilledVets#clearCommunication#quickToFitIn#emergencyServices#fairPricing#textReminders#cleanFacility#separateCatDogAreas#reactiveDogFriendly#euthanasiaSupport#occasionalLongWaits#billingConcerns#mixedExoticsExperience#rudeInteractionReported
Overall Ratings
🐾Tips for Pet Owners
- Call ahead and ask to be placed on a cancellation list—many reviewers were fit in the same day for urgent needs.
- For weekends or emergencies, phone first and be prepared for possible waits during peak times.
- Request a written estimate and discuss options up front to avoid cost surprises; ask about value‑based alternatives when appropriate.
- If you have a rabbit or other small mammal, ask to book with a vet experienced with exotics, as experiences varied in the reviews.
- Mention if your pet is reactive or anxious; staff are accommodating and the clinic has separate seating areas for cats and dogs.
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Last updated: August 5, 2026