333 reviews
880 Champlain St, , NB E1A 1P7
#compassionateCare#clearCommunication#fairPricing+13
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What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate, and highly knowledgeable team, often noting clear explanations and thorough care. Many cited excellent outcomes, including lifesaving interventions, effective treatment plans for chronic issues, and smooth surgeries with detailed post‑op instructions and medications. Reviewers also highlighted prompt help in after‑hours emergencies and very clean, well‑kept facilities. Several long‑term clients expressed strong trust and loyalty.
💬Common Feedback & Suggestions
Most critical feedback focused on cost, with multiple mentions of services being expensive compared with other clinics, though a few noted fair or even lower‑than‑estimated bills. A handful of reviewers reported appointment-access issues or being turned away, and one described disorganization and administrative errors (misaddressed emails, name mistakes, invoicing problems). There was an isolated complaint about management attitude and one deeply disappointing experience around a pet’s passing. Overall, reviews are strongly positive, with these concerns appearing in a minority of comments.
🏥Clinic Specialties
- Oncology and chemotherapy
- Emergency and after-hours care
- Rabbit and small mammal care
- Feline surgery and post‑operative care
- Chronic disease management (e.g., hyperthyroidism)
- Compassionate end‑of‑life support
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExams#clearCommunication#postOpSupport#cleanFacility#afterHoursCare#exoticsAndRabbits#oncologyServices#lifeSavingCare#longTermLoyalty#highCostConcerns#appointmentAvailabilityIssues#administrativeErrors#bilingualService
Overall Ratings
🐾Tips for Pet Owners
- Book appointments well in advance, especially if you’re a new client or your pet needs timely follow‑up care.
- Ask for a written estimate and discuss costs upfront, as pricing can feel high to some clients.
- If your pet is hospitalized or having surgery, request regular updates and clarify discharge instructions and medications.
- For urgent or after‑hours situations, call ahead—reviewers report prompt, professional emergency support.
- Service is available in English and French; request your preferred language when booking.
Contact
Opening Hours
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Source: Google Maps
Last updated: August 5, 2026