Baccalieu Trail Animal Hospital

What owners report about visiting

3 community reports|3/5 details added|Updated 8/24

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the compassionate, friendly team and the vets’ thorough, clear explanations. Many reported prompt attention in emergencies, successful surgeries (spays, lump removals) and careful follow‑up calls that put them at ease. The clinic’s clean, modern, spacious facility and the option to see the same vet for continuity were also appreciated.

💬Common Feedback & Suggestions

While reviews are largely positive, several owners noted long waits or difficulty getting appointments, including not accepting new clients at times and rare cases of no call‑backs. A number of comments flagged pricing as high or felt there was pressure to add tests, pay exam fees to obtain food or preventives, or costly overnight hospitalization. Weekend/rotation communication was mentioned as inconsistent by a few, and there were isolated concerns about unresolved recurring issues or recommendations owners disagreed with. Overall sentiment stays very favourable, with these points raised by a minority.

🏥Clinic Specialties

  • Surgery (spay/neuter and lump removals)
  • Emergency and urgent care
  • End‑of‑life and euthanasia support
  • Internal medicine and diagnostics
  • Telemedicine/video consultations
  • Small mammal and exotic pet care (e.g., rats)

🏷️Keywords

#compassionateCare#friendlyStaff#clearExplanations#thoroughExams#followUpCalls#cleanModernFacility#emergencyFitIns#continuityOfCare#telemedicineAvailable#surgeryExpertise#reasonablePrices#pricingConcerns#upsellingConcerns#longWaits#bookingIssues#euthanasiaCompassion

Overall Ratings

🐾Tips for Pet Owners

  • Book early when possible; some reviewers experienced long waits and periods when new clients weren’t accepted.
  • Ask for an itemized estimate and discuss options up front—several owners appreciated transparent billing and clear explanations.
  • If continuity matters to you, request the same veterinarian for follow‑up visits.
  • For urgent issues, call or text ahead—many pets were fit in quickly and triaged over the phone.
  • Expect an exam fee if requesting prescription diets or preventives; plan your visit accordingly.
📊 **Overall Ratings** - Medical Expertise: 89% satisfied - Service Attitude: 89% satisfied - Convenience: 72% satisfied - Pricing: 61% satisfied - Cleanliness: 94% satisfied - Recommendability: 91% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the compassionate, friendly team and the vets’ thorough, clear explanations. Many reported prompt attention in emergencies, successful surgeries (spays, lump removals) and careful follow‑up calls that put them at ease. The clinic’s clean, modern, spacious facility and the option to see the same vet for continuity were also appreciated. 💬 **Common Feedback & Suggestions** While reviews are largely positive, several owners noted long waits or difficulty getting appointments, including not accepting new clients at times and rare cases of no call‑backs. A number of comments flagged pricing as high or felt there was pressure to add tests, pay exam fees to obtain food or preventives, or costly overnight hospitalization. Weekend/rotation communication was mentioned as inconsistent by a few, and there were isolated concerns about unresolved recurring issues or recommendations owners disagreed with. Overall sentiment stays very favourable, with these points raised by a minority. 🏥 **Clinic Specialties** - Surgery (spay/neuter and lump removals) - Emergency and urgent care - End‑of‑life and euthanasia support - Internal medicine and diagnostics - Telemedicine/video consultations - Small mammal and exotic pet care (e.g., rats) 🏷️ **Tags** #compassionateCare #friendlyStaff #clearExplanations #thoroughExams #followUpCalls #cleanModernFacility #emergencyFitIns #continuityOfCare #telemedicineAvailable #surgeryExpertise #reasonablePrices #pricingConcerns #upsellingConcerns #longWaits #bookingIssues #euthanasiaCompassion 🐾 **Tips for Pet Owners** - Book early when possible; some reviewers experienced long waits and periods when new clients weren’t accepted. - Ask for an itemized estimate and discuss options up front—several owners appreciated transparent billing and clear explanations. - If continuity matters to you, request the same veterinarian for follow‑up visits. - For urgent issues, call or text ahead—many pets were fit in quickly and triaged over the phone. - Expect an exam fee if requesting prescription diets or preventives; plan your visit accordingly.

Contact

Opening Hours

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Map

Clinic Address

295 Main Hwy, Bay Roberts, NL A0A 1G0

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Last updated: August 5, 2026