3.3
3 reviews
2150 Scarth St #110, , SK S4P 2H6
#compassionateCare#endOfLifeCare#euthanasiaSupport+11
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What owners say
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, knowledgeable vets and techs who take time to explain concerns, lay out options, and often provide written estimates before treatment. Many reported same-day access via the walk-in system and strong outcomes ranging from routine care to complex surgeries like dental extractions, TPLO repairs and emergency pyometra. Reviewers also highlighted gentle handling of nervous dogs and excellent care for small exotics such as rabbits, guinea pigs and hamsters, along with fair, affordable pricing.
💬Common Feedback & Suggestions
Common concerns centre on the walk‑in/triage model: long waits (sometimes hours), call‑back list confusion, and occasional front‑desk miscommunication or rudeness. A minority of reviews cited billing surprises or charges higher than expected, and a few reported rough handling, misdiagnosis or poor compassion around euthanasia; one noted a cremation paperwork delay. Overall sentiment is strongly positive, but planning for wait times and confirming details up front helps avoid frustration.
🏥Clinic Specialties
- Exotic and small mammal medicine
- Dentistry and dental extractions
- Orthopedic and cruciate surgery (TPLO)
- Soft-tissue surgery including spay/neuter and pyometra
- Walk-in and same-day urgent care
- Compassionate end-of-life and euthanasia support
🏷️Keywords
#compassionateCare#thoroughExams#sameDayCare#walkInClinic#exoticPetCare#surgeryExpertise#upfrontEstimates#affordablePricing#friendlyStaff#emergencyCare#clearCommunication#longWaits#phoneFrustrations#inconsistentFrontDesk#euthanasiaSupport#loyalClientele
Overall Ratings
🐾Tips for Pet Owners
- Arrive early for the walk-in list and plan for a possible wait; bring water and comforts if your pet may need to stay in the car or lobby.
- Call right at opening to get on the same-day list, describe your pet’s urgency for triage, and keep your phone handy for call-backs.
- Ask for a written estimate in advance and confirm medication and consultation fees to avoid billing surprises; discuss any budget limits up front.
- If you have an exotic pet (rabbit, guinea pig, hamster, etc.), phone ahead to confirm an exotic‑experienced vet is available that day.
- For end-of-life visits, you can request a private room and ask about paying before or after the procedure according to your preference.
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Last updated: August 5, 2026