4.0
426 reviews
2438 9th Ave N, , SK S4R 7W3
#compassionateCare#friendlyStaff#emergencyAvailability+12
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and friendliness, saying staff make pets feel safe and loved while clearly explaining diagnoses, options, and aftercare. Many cited strong medical outcomes, from life‑saving treatment to smooth surgeries and quick urgent fit‑ins, with thoughtful follow‑up calls. Reviewers also highlighted excellent handling of anxious or grumpy pets, the ability to accompany animals into exam rooms, and care that never felt pushy.
💬Common Feedback & Suggestions
While reviews are largely positive, several owners mentioned difficulty getting timely appointments, occasional long waits, and phone/call‑back frustrations. Pricing drew mixed comments: many felt fees were fair, but some reported higher‑than‑expected costs, added charges (like a counter fee), and quotes that didn’t match final bills or product prices. A few reviews cited brusque front‑desk interactions or dissatisfaction with specific services (e.g., a nail trim or aspects of euthanasia handling). Overall sentiment is very favourable, with these issues appearing as notable but less frequent exceptions.
🏥Clinic Specialties
- Exotic and avian medicine
- Rabbit and small mammal care
- Reptile surgery and care
- Emergency and urgent appointments
- Compassionate euthanasia and end‑of‑life care
- Complex internal medicine and diagnostics
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#followUpCalls#exoticsExpertise#endOfLifeSupport#emergencyAccommodations#patientWithAnxiousPets#fairPricing#pricingConcerns#longWaits#bookingDifficulties#phoneIssues#rudeReceptionist#cleanFacility#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Book early when possible; if it’s urgent, ask about same‑day openings or cancellations and consider using the online appointment request form.
- Request written estimates before procedures and clarify any potential extra fees to avoid billing surprises.
- If you have an exotic pet (rabbits, birds, reptiles, ferrets, etc.), mention this when booking so you’re scheduled with an exotics‑experienced vet.
- Let staff know if your pet is anxious or reactive—they’re noted for being patient and can often take you straight to an exam room, where you can accompany your pet.
- If phone lines are busy, use the call‑back option or online request and confirm appointment details to reduce the chance of rescheduling delays.
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Last updated: August 5, 2026