182 reviews
79 Queen St S, Paisley, ON N0G 2N0
#compassionateCare#friendlyStaff#attentiveListeners+13
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What owners say
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What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
A small number of comments compliment the people working there, calling them awesome and suggesting a friendly atmosphere. Beyond that, there were few specific positives mentioned in the reviews provided.
💬Common Feedback & Suggestions
Several reviewers reported poor customer service, using terms like dishonest, flippant, unprofessional, rude, and irresponsible. One person described being required to apply to become a client and being declined without any explanation, which left them feeling unwelcome. Another reviewer with transportation and disability considerations noted they had confirmed details in advance but still had a negative experience, pointing to unclear policies and communication problems.
🏷️Keywords
#friendlyStaff#rudeStaff#unprofessionalConduct#poorCommunication#unclearPolicies#newClientApplication#notAcceptingNewClients#accessibilityConcerns#difficultIntake#limitedAvailability#mixedExperiences#customerServiceIssues#trustConcerns
Overall Ratings
🐾Tips for Pet Owners
- Ask upfront whether the clinic is accepting new clients and if there is an application process, including timelines.
- If you have mobility or transportation needs, confirm logistics and any required arrangements in writing before visiting.
- Request clear reasons if a new-client application is declined so you can plan alternatives.
- Clarify clinic policies and expectations by phone or email ahead of time, and keep records of the communication.
- Consider lining up a backup clinic in case availability or acceptance is an issue.
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Chesley Veterinary Services is located at 1773 Bruce Rd 10, Chesley, ON N0G 1L0, in Arran-Elderslie, Ontario. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; you can also check Google Maps or the local transit agency for the nearest bus route. Street parking is typically available in this area, but check posted signage when you arrive.
Chesley Veterinary Services asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important if you are a new client or need a same-day appointment.
You can contact Chesley Veterinary Services by phone at (519) 363-3431. Calling is the best way to confirm hours, appointment availability, intake requirements, and current clinic policies.
To book an appointment at Chesley Veterinary Services, call to enquire about availability and whether the clinic is currently accepting new clients. Based on the review summary, it is worth asking upfront whether there is a new-client application process, how long it takes, and what information is required.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before any procedures. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but accepted methods can vary. Call ahead to confirm payment options, and ask whether any pet-insurance claim support or third-party payment-plan options apply to your visit.
Street parking is typically available near Chesley Veterinary Services, and no nearby paid parking lot was found in the provided Google Places search. Check local signage when you arrive, especially if you need extra time for mobility, transport, or pet-handling needs.
The provided review summary shows mixed experiences and no listed Google rating score or review count. A small number of comments praised the people working there and suggested a friendly atmosphere, while several reviewers raised concerns about customer service, communication, unclear policies, new-client intake, and accessibility-related logistics. If you are considering the clinic, confirm policies and appointment details clearly before visiting.
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Have you ever been seen here successfully without a reservation?
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Last updated: July 28, 2026