4.2
373 reviews
435 Pitt St, , ON K6J 3R3
#compassionateCare#skilledSurgeons#accurateDiagnostics+12
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, compassionate team and vets who take time to explain findings and answer questions. Many noted gentle handling of anxious pets, thoughtful end‑of‑life support, and thorough, knowledgeable care that led to good outcomes. Reviewers also highlighted easy booking, frequent same‑day accommodations and even after‑hours help in urgent situations.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns repeated. A number of owners felt visits could be expensive, though others mentioned reasonable pricing and no pressure to upsell. There were occasional service hiccups such as a long wait, an administrative mix‑up, and one report of inconsistent protocols or push for costly tests. These were isolated compared to the overall trend of strong experiences.
🏥Clinic Specialties
- End-of-life and palliative care
- Emergency and after-hours care
- Allergy and dermatology management
- Senior pain management (Librela/Solensia injections)
- Dentistry and dental cleanings
- Oncology diagnostics and surgery
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#anxiousPetsHandled#endOfLifeSupport#accommodatingScheduling#sameDayAppointments#afterHoursSupport#knowledgeableVets#reasonablePricing#expensiveForSome#cleanClinic#longTermClients#emergencyCare#occasionalLongWaits
Overall Ratings
🐾Tips for Pet Owners
- Call if your pet needs urgent care—reviewers frequently got same‑day or after‑hours help.
- Let staff know if your pet is anxious or reactive; they use treats, sedation when needed, and can stagger visits.
- Discuss budget and care goals up front; reviewers report being offered stepwise, cost‑efficient options.
- Mention any food allergies or sensitivities before visits, especially when treats or nail trims are involved.
- Ask about arthritis and senior‑care options like Librela (dogs) or Solensia (cats) injections if mobility or pain is a concern.
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Last updated: August 5, 2026