19 reviews
52 Campus Dr, , SK S7N 5C4
#compassionateCare#knowledgeableVets#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, professional care and clear communication from clinicians and students. Many noted thorough diagnostics, frequent updates by phone while pets were hospitalized, and thoughtful support during emergencies and end-of-life decisions. Several reviews highlighted strong specialty capabilities and successful outcomes after advanced surgeries, oncology care, dentistry, and critical care. Even when cases were complex, staff were described as kind, patient, and informative.
💬Common Feedback & Suggestions
While most experiences were positive, common concerns included very long waits and triage-based delays, especially during busy emergency periods at this teaching hospital. Several reviewers felt front-desk interactions could be curt or unhelpful, and a number cited high or shifting costs compared with other clinics. A minority reported communication lapses, rotating providers leading to inconsistency, or disappointing outcomes (including perceived misdiagnoses or post‑op complications). Building layout and processes (e.g., poison control protocols) occasionally added confusion for first-time visitors.
🏥Clinic Specialties
- Emergency and critical care
- Oncology (consultations and treatments)
- Orthopaedic and minimally invasive surgery
- Dentistry and dental extractions
- Dermatology and allergy
- Exotic and avian medicine
🏷️Keywords
#compassionateCare#clearCommunication#frequentUpdates#knowledgeableVets#teachingHospital#emergencyServices#specialistAccess#thoroughDiagnostics#longWaits#busyClinic#expensive#priceTransparencyIssues#rudeReception#rotatingProviders#euthanasiaSupport#exoticsCare
Overall Ratings
🐾Tips for Pet Owners
- For emergencies, call ahead to understand triage timing and ask whether a lower-cost triage assessment vs a full emergency admission applies.
- Ask for a written estimate and discuss potential ranges or add-ons up front, then request regular cost and medical updates while your pet is hospitalized.
- Expect longer visits and possible waits due to teaching and emergency caseloads; bring something to pass the time and plan flexibly.
- You will likely interact with students supervised by veterinarians—prepare a concise history and questions to help the team work efficiently.
- If your pet ingested a toxin, be prepared that you may be asked to contact poison control for a case number before treatment proceeds.
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Last updated: August 5, 2026