80 reviews
202 Heritage Dr, , SK S0A 2P0
#compassionateCare#friendlyStaff#clearCommunication+12
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and clear, thorough communication, noting vets and staff take time to explain procedures, options and costs. Many cited excellent outcomes and careful follow-up, including detailed post-op instructions, as well as great handling of anxious pets and supportive end-of-life care. Reviewers also highlighted quick access for urgent needs and same-day appointments, plus the handy app for reminders and booking. The clinic and reception areas were frequently described as clean, modern and welcoming.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive with only a few minor concerns. One outlier reported a painful injection and felt their concerns were dismissed, and another noted the clinic isn’t the cheapest. A single comment mentioned feeling nudged toward premium products. Otherwise, few issues were raised.
🏥Clinic Specialties
- Compassionate end-of-life care and cremation support
- Routine surgeries and post-operative care
- Allergy and chronic condition management
- Exotic small-mammal care (e.g., rats)
- Equine and farm calls
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#postOpInstructions#anxiousPetsHandled#sameDayAppointments#appReminders#quickTurnaround#reasonablePricing#transparentOptions#cleanFacility#modernClinic#endOfLifeSupport#exoticsWelcome#farmCalls
Overall Ratings
🐾Tips for Pet Owners
- Use the clinic’s app to track vaccine due dates and request appointments for added convenience.
- Ask for a cost breakdown and essential-versus-optional options—the team is transparent and happy to explain.
- If your pet is anxious, let staff know in advance; reviewers say they adapt handling and do what works best.
- For urgent issues, call early—many reviewers were accommodated the same day or with short waits.
- Follow the written post-op instructions closely; reviewers found them detailed and helpful for recovery.
Contact
Opening Hours
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Last updated: August 5, 2026