What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the warm, compassionate staff and clear communication, especially during emergencies and end‑of‑life care. Many reported excellent outcomes and skilled treatment, from snakebite and tick paralysis cases to fracture and hip surgeries, with thorough explanations and follow‑up calls. People also appreciated being fit in quickly, responsive after‑hours help, and handy extras like boarding/cat accommodation and puppy school.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few concerns were raised. Some owners felt prices could be high or cited overcharging, and there were isolated complaints about misdiagnosis or poor communication/administration (including one cremation mix‑up and a report of a dog being taken and labelled a stray). Boarding can book out, and one person noted the clinic was a bit out of the way. Despite these, most comments recommend the clinic and highlight trust over many years.
🏥Clinic Specialties
- Emergency and after-hours care
- Orthopaedic surgeries (hip and fracture repair)
- Tick paralysis and snakebite treatment
- Exotic and wildlife care (turtles, chickens, goats)
- Boarding and cat accommodation
- Puppy school and behaviour advice
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For emergencies or after‑hours issues, ring ahead — reviewers report prompt triage and quick responses.
- If you need boarding/cat accommodation, book early as it can fill up; staff have helped arrange alternatives when booked out.
- Ask for itemised estimates and discuss treatment options upfront to align expectations on cost.
- If your pet is anxious, ask about quieter spaces or separate waiting areas noted by reviewers.
- Allow extra travel time if you’re coming from further away; some owners travel significant distances to attend.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜14:00 | |||||||
| 08:00〜19:00 | |||||||
| 09:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Austinmer Veterinary Hospital is at 2/67 Moore St, Austinmer NSW 2515. As there’s no train/metro/light-rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available on Moore St and nearby streets—check local signage. If you’re using public transport, check Google Maps for the nearest bus route and stops.
Please call ahead to confirm today’s opening hours, as times may vary.
You can reach the clinic on (02) 4268 3353 or visit https://www.austinmervet.com.au/ for more information.
Call the clinic to book an appointment; you can also visit their website to learn more about services and availability. For urgent cases or after-hours issues, ring ahead so the team can prepare.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and case, so it’s best to call the clinic for a current consultation quote. If your pet may need tests, surgery or hospitalisation, ask for an itemised written estimate. As they provide emergency/after‑hours care, be aware after‑hours fees are typically higher. Pet insurance can help with eligible costs, and some clinics offer payment-plan or gap-claim options—ask what’s available.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
Yes—reviews highlight responsive emergency and after-hours support with prompt triage. Call ahead if you’re on your way, and note that after-hours surcharges are common at Australian vet clinics.
Yes—street parking is typically available around Moore St in Austinmer. There wasn’t a nearby paid car park identified, so plan for on-street parking and always check local signage, especially at busier times.
Based on owner feedback, the clinic is known for emergency and after‑hours care, orthopaedic surgeries (including hip and fracture repair), tick paralysis and snakebite treatment, care for some exotics and wildlife (such as turtles, chickens and goats), boarding with cat accommodation, and puppy school with behaviour advice.
The clinic is highly rated at 4.8/5.0 from 124 reviews. Owners praise compassionate staff, clear communication, skilled treatment (from emergencies to orthopaedic surgeries), follow‑up calls, and being fit in quickly, plus extras like boarding/cat accommodation and puppy school. Some felt pricing could be high and there were isolated concerns about misdiagnosis/administration. Overall, most reviewers recommend the clinic and report long-term trust.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds