Greencross Vets Fairy Meadow

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the vets and nurses for being kind, patient and thorough, with clear explanations and follow‑up calls that helped them feel reassured. Many reported excellent outcomes in emergencies (including snake bites, rat bait ingestion and seizures) and compassionate end‑of‑life care. Several reviewers highlighted strong care for rabbits and other small mammals, noting hard‑to‑find exotics expertise. A few also mentioned good value from the Healthy Pets Plus program and smooth, on‑time appointments.

💬Common Feedback & Suggestions

Concerns centred on pricing, with multiple reviewers describing high or inconsistent quotes and a perception of profit‑first policies (including non‑refundable medications and extra appointments). A number of reviews cited diagnostic disagreements or missed/late diagnoses (e.g., IVDD in a dachshund, suspected tick paralysis, ear haematoma, and a missed fracture). Convenience issues came up around long waits, lost or inflexible bookings, difficulty reaching staff, and inconsistent after‑hours availability; one review described an unhygienic consult room, and another found the environment stressful for cats. While most feedback was positive, these recurring points suggest room for clearer triage, better admin/phone service, stricter hygiene checks, and more transparent, itemised pricing.

🏥Clinic Specialties

  • Rabbit and small mammal medicine and surgery
  • After-hours and emergency care (snakebite, poisonings, seizures)
  • Ophthalmology (eye care) consultations
  • Dentistry and dental surgery
  • Orthopaedics and fracture care
  • End-of-life and euthanasia support

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#followUpCare#exoticPetExpertise#rabbitCare#emergencyCare#endOfLifeSupport#longWaits#appointmentIssues#highPrices#pricingTransparencyConcerns#rudeReception#cleanlinessConcerns#catStressInClinic#convenientParking

Overall Ratings

🐾Tips for Pet Owners

  • For exotics like rabbits or rats, ask to book with a vet who regularly sees small mammals to benefit from their specific experience.
  • If your dog is a dachshund or showing back pain, discuss IVDD precautions (including crate rest) and clear contingency steps before leaving.
  • Call ahead for after‑hours visits to confirm a vet is on site and ask about current wait times; bring previous records to speed triage.
  • Request an itemised, written estimate and discuss alternatives; consider a second opinion for major imaging or surgery, and ask about Healthy Pets Plus for routine savings.
  • For cats, consider booking at quieter times, bring a covered carrier and calming aids, and ask to wait in the cat area to reduce stress.
📊 **Overall Ratings** - Medical Expertise: 66% satisfied - Service Attitude: 78% satisfied - Convenience: 50% satisfied - Pricing: 33% satisfied - Cleanliness: 65% satisfied - Recommendability: 80% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the vets and nurses for being kind, patient and thorough, with clear explanations and follow‑up calls that helped them feel reassured. Many reported excellent outcomes in emergencies (including snake bites, rat bait ingestion and seizures) and compassionate end‑of‑life care. Several reviewers highlighted strong care for rabbits and other small mammals, noting hard‑to‑find exotics expertise. A few also mentioned good value from the Healthy Pets Plus program and smooth, on‑time appointments. 💬 **Common Feedback & Suggestions** Concerns centred on pricing, with multiple reviewers describing high or inconsistent quotes and a perception of profit‑first policies (including non‑refundable medications and extra appointments). A number of reviews cited diagnostic disagreements or missed/late diagnoses (e.g., IVDD in a dachshund, suspected tick paralysis, ear haematoma, and a missed fracture). Convenience issues came up around long waits, lost or inflexible bookings, difficulty reaching staff, and inconsistent after‑hours availability; one review described an unhygienic consult room, and another found the environment stressful for cats. While most feedback was positive, these recurring points suggest room for clearer triage, better admin/phone service, stricter hygiene checks, and more transparent, itemised pricing. 🏥 **Clinic Specialties** - Rabbit and small mammal medicine and surgery - After-hours and emergency care (snakebite, poisonings, seizures) - Ophthalmology (eye care) consultations - Dentistry and dental surgery - Orthopaedics and fracture care - End-of-life and euthanasia support 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #followUpCare #exoticPetExpertise #rabbitCare #emergencyCare #endOfLifeSupport #longWaits #appointmentIssues #highPrices #pricingTransparencyConcerns #rudeReception #cleanlinessConcerns #catStressInClinic #convenientParking 🐾 **Tips for Pet Owners** - For exotics like rabbits or rats, ask to book with a vet who regularly sees small mammals to benefit from their specific experience. - If your dog is a dachshund or showing back pain, discuss IVDD precautions (including crate rest) and clear contingency steps before leaving. - Call ahead for after‑hours visits to confirm a vet is on site and ask about current wait times; bring previous records to speed triage. - Request an itemised, written estimate and discuss alternatives; consider a second opinion for major imaging or surgery, and ask about Healthy Pets Plus for routine savings. - For cats, consider booking at quieter times, bring a covered carrier and calming aids, and ask to wait in the cat area to reduce stress.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(02) 4283 2333

Opening Hours

MonTueWedThuFriSatSun
08:00〜16:00
08:00〜19:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

1-3 Princes Highway, Fairy Meadow NSW 2519

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Greencross Vets Fairy Meadow is at 1-3 Princes Highway, Fairy Meadow NSW 2519. Driving is usually the easiest option; street parking is typically available nearby—check local signage. There isn’t a train, metro or light-rail station within an easy walk, so if you’re using public transport, check Google Maps for the best bus route.

Please call ahead to confirm current opening hours, as times can change and may differ on public holidays.

Call the clinic to book an appointment, and you can also visit their website for current information and any available booking options.

Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation and treatment costs vary by clinic. For a current quote, call the clinic, and for any procedure ask for an itemised written estimate. After-hours and emergency fees are typically higher. If you have pet insurance, check your policy for coverage and gap-claim options, and ask the clinic about any payment-plan providers they may accept.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet-insurance gap claims or payment plans. Please call ahead to confirm what this clinic currently accepts.

Yes—reviews note after-hours and emergency help for issues such as snake bites, poisonings and seizures, but availability can vary, so call first to confirm a vet is on site and ask about current wait times.

Yes, street parking is typically available near the clinic; check local signage and allow a little extra time during busy periods.

The clinic provides rabbit and small mammal medicine and surgery, after-hours and emergency care, ophthalmology (eye) consultations, dentistry and dental surgery, orthopaedics and fracture care, and end-of-life and euthanasia support.

It holds a 4.4 out of 5 rating from 501 reviews. Owners praise kind, patient vets and nurses, clear communication with follow-up calls, strong outcomes in emergencies, compassionate end-of-life care, and expertise with rabbits and other small mammals. Common feedback mentions higher or inconsistent pricing, occasional diagnostic disagreements or delays, long waits and booking/admin difficulties, inconsistent after-hours availability, and occasional cleanliness or cat-stress concerns.

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Last updated: 8 July 2026