What owners report about visiting
4 community reports｜2/5 details added｜Updated 8/21
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
It works as an early reference. But we still suggest calling to confirm before visiting — especially for walk-ins, wait times or costs.
Your experience helps too
If your experience matches, it makes the data more stable. If it differs, it helps everyone see the other side.
What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s genuine compassion and clear, thorough communication. Many reported accurate diagnoses where others had struggled, successful surgeries and dental work, and diligent follow‑ups by phone or email. People also valued transparent, itemised costs with options explained, plus calm, fear‑free handling that puts anxious pets at ease.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A few noted the clinic can be busy at times, and there were isolated mentions of interactions that felt brusque or questions that felt a bit invasive. One person felt a dental procedure was pricey, though most described fees as reasonable with no bill shock. There were very few remarks about the facility itself, so expectations around amenities and parking aren’t clear from the reviews.
🏥Clinic Specialties
- Dentistry and dental extractions
- Soft tissue surgery (tumours, lumpectomies, desexing)
- Fear‑free and low‑stress handling
- Complex case workups and second opinions
- Emergency and trauma care
- Small mammal medicine (rabbits and rodents)
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking system and call if your pet needs urgent attention—reviewers say the team often accommodates urgent cases even when busy.
- Ask for costed treatment options and printed or emailed aftercare notes—they’re commonly provided and very detailed.
- If your pet is nervous, request fear‑free handling and allow a little extra time for a calm, low‑stress visit.
- Expect proactive follow‑ups by phone or email after procedures—keep your contact details up to date and check messages.
- The clinic can be popular; book ahead for routine care to secure your preferred time.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜12:00 | |||||||
| 09:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Russell Vale Animal Clinic is at 17 Bellambi Ln, Russell Vale NSW 2517, in the Wollongong area. Driving is usually the easiest option, with street parking typically available nearby—please check local signage. There isn’t a train or light-rail station within comfortable walking distance, so if you’re using public transport, use Google Maps to find the nearest bus route and stop from your location.
Opening hours can vary, so please check the website or call ahead to confirm today’s times. If your pet needs urgent attention, phone first to see if they can accommodate you.
You can contact Russell Vale Animal Clinic on (02) 4284 5988 or via their website at https://www.animalclinic.com.au/.
You can book online through https://www.animalclinic.com.au/. For urgent cases, it’s best to call to discuss the earliest available time.
There’s no government-published fee schedule for vets in Australia and Medicare doesn’t cover pets, so consultation fees vary by clinic and by case. For an accurate, current quote, please call the clinic before your visit. If your pet needs a procedure, ask for an itemised written estimate. If you require urgent or after-hours care, be aware fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment-plan options or gap claims—ask what they can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some can process pet-insurance gap claims or offer payment plans. Options vary by clinic, so please call ahead to confirm what’s available on the day.
The team manages emergencies and trauma; if your pet is in distress, call ahead so they can prepare. Availability for after-hours care can vary, and if they’re unavailable they may direct you to a 24/7 emergency hospital.
The clinic’s focus areas include dentistry and dental extractions; soft tissue surgery (tumours, lumpectomies, desexing); fear‑free, low‑stress handling; complex case workups and second opinions; emergency and trauma care; and small mammal medicine for rabbits and rodents.
Street parking is usually available around the clinic, and no dedicated paid car park was identified nearby. Please check local parking signs for any restrictions or time limits.
Pet owners rate the clinic 4.9 out of 5 (355 reviews), praising compassionate care, clear communication, accurate diagnoses, successful surgeries and dental work, diligent follow‑ups, transparent itemised costs, and calm, fear‑free handling for anxious pets. A few mentioned the clinic can be busy at times and there were isolated comments about brusque interactions or a dental fee feeling high, though most described pricing as reasonable with no bill shock.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds