Northern Illawarra Veterinary Hospital

What owners report about visiting

1 community reports|1/5 details added|Updated 8/16

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the caring, compassionate team and the vets’ thorough, unhurried approach with clear explanations. Many highlighted excellent outcomes across emergencies and surgeries, gentle handling of anxious or nervous pets (with treats, cuddles and calm techniques), and thoughtful touches like follow-up calls and even a post-op bandanna. Reviewers also noted the clinic often fits in urgent cases quickly and communicates promptly.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive. A small number mentioned the intake experience (phone/arrival) feeling awkward or brusque, and one owner noted costs can feel high at times, though most described fees as fair, competitive and well explained. There were very few comments about the facilities themselves, though one reviewer did call the clinic very clean.

🏥Clinic Specialties

  • Emergency and urgent care
  • Soft tissue and orthopaedic surgery
  • Senior pet care and palliative support
  • Fear-free handling for anxious pets
  • Dermatology and allergy management
  • Basic avian and wildlife care

🏷️Keywords

#compassionateCare#thoroughExplanations#gentleWithNervousPets#followUpCalls#emergencyResponsive#quickAppointments#onlineBooking#fairPricing#costTransparency#friendlyStaff#experiencedVets#euthanasiaSupport#parkingAvailable#highlyRecommended#minimalWaitTimes#petInsuranceGapOnly

Overall Ratings

🐾Tips for Pet Owners

  • Book online for easy scheduling; reviewers frequently got appointments quickly and with minimal waiting.
  • If your pet is anxious, let the team know — they use calm, treat-based, fear-free handling and can even adjust the setting if needed.
  • For urgent issues or emergencies, call ahead; the clinic has repeatedly fitted pets in at short notice and acted promptly.
  • Discuss costs and treatment options up front — staff are transparent and often mindful of budgets.
  • If you have pet insurance, ask about gap-only payments or claim submission, as several reviewers benefited from this.
📊 **Overall Ratings** - Medical Expertise: 97% satisfied - Service Attitude: 98% satisfied - Convenience: 97% satisfied - Pricing: 90% satisfied - Cleanliness: 95% satisfied - Recommendability: 99% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the caring, compassionate team and the vets’ thorough, unhurried approach with clear explanations. Many highlighted excellent outcomes across emergencies and surgeries, gentle handling of anxious or nervous pets (with treats, cuddles and calm techniques), and thoughtful touches like follow-up calls and even a post-op bandanna. Reviewers also noted the clinic often fits in urgent cases quickly and communicates promptly. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive. A small number mentioned the intake experience (phone/arrival) feeling awkward or brusque, and one owner noted costs can feel high at times, though most described fees as fair, competitive and well explained. There were very few comments about the facilities themselves, though one reviewer did call the clinic very clean. 🏥 **Clinic Specialties** - Emergency and urgent care - Soft tissue and orthopaedic surgery - Senior pet care and palliative support - Fear-free handling for anxious pets - Dermatology and allergy management - Basic avian and wildlife care 🏷️ **Tags** #compassionateCare #thoroughExplanations #gentleWithNervousPets #followUpCalls #emergencyResponsive #quickAppointments #onlineBooking #fairPricing #costTransparency #friendlyStaff #experiencedVets #euthanasiaSupport #parkingAvailable #highlyRecommended #minimalWaitTimes #petInsuranceGapOnly 🐾 **Tips for Pet Owners** - Book online for easy scheduling; reviewers frequently got appointments quickly and with minimal waiting. - If your pet is anxious, let the team know — they use calm, treat-based, fear-free handling and can even adjust the setting if needed. - For urgent issues or emergencies, call ahead; the clinic has repeatedly fitted pets in at short notice and acted promptly. - Discuss costs and treatment options up front — staff are transparent and often mindful of budgets. - If you have pet insurance, ask about gap-only payments or claim submission, as several reviewers benefited from this.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(02) 4238 8575
Official website
nivh.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜19:00
08:30〜13:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

332 Princes Highway, Bulli NSW 2516

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Northern Illawarra Veterinary Hospital is at 332 Princes Highway, Bulli NSW 2516. There isn’t a train, metro or light-rail station within an easy walk, so driving is usually the simplest option; if you’re using public transport, check Google Maps for the nearest bus route. Street parking is typically available near the clinic—please check local signage.

Please call ahead to confirm current opening hours, as times can change. If your pet needs urgent attention outside usual hours, call first so the team can advise you.

You can reach the clinic on (02) 4238 8575. For general information and online bookings, visit https://www.nivh.com.au/.

You can book online via their website for quick scheduling, or call to arrange an appointment. Reviewers often reported getting appointments promptly with minimal waiting.

Veterinary fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so consultation costs vary by clinic and the care your pet needs. Call the clinic for a current quote, and for any procedure ask for an itemised written estimate. As they provide urgent and after-hours care, be aware that after-hours fees are typically higher. If you have pet insurance or prefer options like gap claims or payment plans, ask what the clinic can support.

Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay). Some clinics also support pet-insurance gap claims (e.g. GapOnly) or payment plans such as VetPay or Afterpay. Please call ahead to confirm what this clinic accepts on the day.

Yes—emergency and urgent care are part of the clinic’s services. If your pet needs urgent attention, call ahead so the team can triage and prepare; note that after-hours surcharges are common across Australian vet clinics.

Yes—street parking is generally available on Princes Highway and nearby streets; check signage and allow a little extra time during busy periods.

The clinic’s services include emergency and urgent care, soft tissue and orthopaedic surgery, senior pet care and palliative support, fear-free handling for anxious pets, dermatology and allergy management, and basic avian and wildlife care.

Pet owners rate the clinic 4.9/5.0 from 154 reviews, praising the caring, compassionate team, thorough explanations, gentle handling of anxious pets, quick fit-ins for urgent cases and thoughtful follow-ups. A few mentioned the intake experience could feel brusque at times or that costs can feel high, though most described fees as fair and well explained.

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Source: Google Maps
Last updated: 8 July 2026