222 reviews
15 karalla court wodonga vic 3690
#compassionateCare#gentleHandling#clearCommunication+15
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s warm, compassionate team and clear communication. Many noted vets and nurses who explain options thoroughly, follow up after visits (even after hours), and tailor realistic treatment plans to suit budgets. Emergency and after‑hours care drew frequent thanks, as did exceptionally gentle end‑of‑life support with thoughtful touches like paw/fur prints and candles, and home visits. Reviewers also highlighted strong care for exotics (birds, rabbits, ferrets) and skilled handling of anxious or reactive dogs.
💬Common Feedback & Suggestions
Reviews are largely positive, but a few concerns recur. Several people reported being turned away when not existing clients or experienced longer waits at busy times, including outside waits with limited comfort. A handful felt pricing was high or “about the money,” and one serious complaint alleged a missed pneumonia diagnosis; there were also isolated remarks about a rude interaction and frustration over a policy when holding lost pets. Overall sentiment remains very favourable, with these issues raised by a minority.
🏥Clinic Specialties
- After-hours and emergency care
- End-of-life and home euthanasia support
- Avian, rabbit and exotic pet care
- Behaviour-aware handling of anxious/reactive dogs
- Snakebite, toxin and sting management
- General surgery and hospital care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#followUpCalls#afterHoursSupport#emergencyTriage#endOfLifeSensitivity#homeEuthanasia#exoticPetExpertise#reactiveDogHandling#budgetOptions#reasonablePrices#someHighCosts#longWaits#newClientsTurnedAway
Overall Ratings
🐾Tips for Pet Owners
- If you’re not a current client or need weekend/after‑hours help, call ahead first as capacity varies and they prioritise emergencies and existing patients.
- For urgent issues (e.g., snake bites, toxin ingestion), phone the on‑call/triage nurse before arriving so the team can prepare.
- Let staff know if your pet is anxious or reactive when booking; they use calming techniques, muzzles or alternative approaches that can make visits smoother.
- Discuss treatment options and costs upfront—reviewers say plans can be tailored to different budgets and you can expect clear explanations and follow‑ups.
- Allow a little extra time at busy periods and bring water for your pet, as occasional waits have been mentioned.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜16:00 | |||||||
| 10:00〜14:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Family Vet Centre - Wodonga Clinic is at 75A Thomas Mitchell Dr, Wodonga VIC 3690. There’s no train or light‑rail station within easy walking distance, so driving is usually simplest. Street parking is typically available nearby (check local signage), and you can also check Google Maps for the nearest bus route if you’re using public transport.
They’re open Monday to Friday 8:00am–6:00pm, Saturday 9:00am–4:00pm, and Sunday 10:00am–2:00pm. Hours may change on public holidays—call ahead to confirm.
You can contact the clinic on (02) 6056 4400 or visit http://www.familyvet.com.au/.
Call the clinic during opening hours to book an appointment. For urgent or after‑hours issues, call first so the team can triage your pet’s needs, and note that capacity may be prioritised for emergencies and existing clients.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic, and Medicare doesn’t cover pets. For the current consultation fee, call the clinic, and for any procedures ask for an itemised written estimate. If you need care after hours, fees are typically higher. Pet insurance and third‑party payment‑plan options exist in Australia; ask the clinic what they can support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic accepts on the day.
Yes—reviews note after‑hours and emergency support, with triage to prepare the team for urgent cases. For issues like snakebite or toxin ingestion, call before arriving; capacity can vary and emergencies/existing clients may be prioritised.
Yes—street parking is typically available near the clinic; check local signage for any limits or restrictions. No nearby paid car park was identified, so allow a few extra minutes at busy times.
They provide after‑hours and emergency care; end‑of‑life and home euthanasia support; avian, rabbit and exotic pet care; behaviour‑aware handling for anxious or reactive dogs; snakebite, toxin and sting management; and general surgery and hospital care.
The clinic is rated 4.6/5 from 305 reviews, with pet owners praising compassionate staff, clear explanations, follow‑up calls, emergency help, gentle end‑of‑life support, and care for exotics and anxious dogs. Some mention longer waits at busy times and occasional concerns about cost or service policies, but overall sentiment is very positive.
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Last updated: 10 July 2026