182 reviews
#compassionateCare#friendlyStaff#clearCommunication+13
Unnamed veterinary record - VIC 3677
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team and the way they communicate clearly, listen, and follow up with updates and even photos after procedures. Many highlight excellent outcomes across emergencies and routine care, including swift after-hours help, thorough workups, and specialist skills such as echocardiograms, complex surgeries and rehabilitation therapies. The clinic is often commended for compassion during difficult end‑of‑life visits, with thoughtful gestures that helped families cope. Quick appointments, reassuring explanations and gentle handling of anxious pets were recurring positives.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A small number of owners felt prices were high or profit‑focused, including one case of a significant variance from an initial estimate and isolated comments about costly minor services. There were rare mentions of communication lapses (e.g., a missed call-back) and one serious complaint about a misdiagnosis leading to a poor outcome. Some after‑hours visitors noted travelling a distance due to regional availability, though they were grateful the service existed.
🏥Clinic Specialties
- After-hours emergency care
- Cardiology and echocardiograms
- Surgery and orthopaedics (e.g. ACL repair)
- Rehabilitation: acupuncture and physiotherapy
- Avian and small-exotic medicine (birds, guinea pigs)
- Dentistry and dental procedures
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#followUpUpdates#afterHoursService#emergencyCare#endOfLifeSupport#surgicalExpertise#cardiologySkills#exoticPetCare#rehabAndAcupuncture#anxiousPetsHandled#quickAppointments#communityTrust#pricingConcerns
Overall Ratings
🐾Tips for Pet Owners
- For emergencies or after-hours issues, call the clinic’s recorded after-hours number first to get rapid advice and access.
- If your pet is anxious in clinical spaces, ask about outdoor consultations, which other owners found helpful.
- Request a detailed written estimate and discuss possible variations before procedures, as some bills have varied from initial quotes.
- Ask for follow-up texts or photos after surgery or hospitalisation—the team often provides updates and owners found this reassuring.
- If travelling from out of town, plan extra time for after-hours visits as regional clients reported longer travel for urgent care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 | |||||||
| 08:30〜21:00 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Unnamed veterinary record - VIC 3677 is located in Wangaratta, VIC 3677. As there’s no train/metro/light-rail station within easy walking distance, driving is usually the most convenient option. Street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stop.
They’re open Monday–Thursday 8:30 am–6:00 pm, Friday 8:30 am–9:00 pm, Saturday 9:00 am–12:00 pm, and closed on Sunday.
Call (03) 5721 4000 or visit http://www.wangarattavetclinic.com/ for more information.
To book an appointment, call the clinic or visit http://www.wangarattavetclinic.com/ to check current booking options. For urgent or after-hours concerns, call first for instructions.
Veterinary fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so consultation costs vary by clinic and case. Call the clinic for a current quote, and ask for an itemised written estimate for any procedure so you understand potential variations. If you need after-hours care, be aware fees are typically higher. Pet insurance and some payment-plan options (e.g. VetPay, Afterpay, GapOnly) are common in Australia—check your policy and ask the clinic what they can process.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
Yes, after-hours emergency care is available. For urgent help outside regular hours, call the clinic’s after-hours number for instructions—note that after-hours fees are usually higher.
They provide after-hours emergency care, cardiology including echocardiograms, surgery and orthopaedics (e.g. ACL repair), rehabilitation with acupuncture and physiotherapy, avian and small‑exotic medicine (birds, guinea pigs), and dentistry/dental procedures.
Yes, they see some small exotics, including birds and guinea pigs. Call ahead to confirm your species and to check appointment availability.
They’re well regarded with a 4.6/5.0 rating from 182 reviews. Owners praise the caring, friendly team, clear communication and follow‑up updates, strong outcomes in emergencies and routine care, and skills spanning cardiology, complex surgery and rehabilitation. A few reviews mention higher-than-expected pricing or variations from initial estimates, occasional communication lapses, and one serious complaint about a misdiagnosis.
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Other veterinary clinics near Wangaratta
182 reviews
3 baker st wangaratta vic 3677
#compassionateCare#friendlyStaff#clearCommunication+13
Source: Google Maps
Last updated: 10 July 2026