Lake Road Veterinary Hospital

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised a compassionate, patient team who listen, explain treatments clearly and handle anxious pets gently. The clinic’s 24/7 emergency support and thorough inpatient care were highlighted in multiple life‑saving cases (e.g., snake envenomation, trauma and caesareans), with regular updates and even photos during hospital stays. Many noted efficient bookings, friendly reception and a modern, very clean facility.

💬Common Feedback & Suggestions

Reviews are mostly positive, but several owners raised concerns about cost, including high after‑hours fees, upfront payment requirements, changing quotes and perceived upselling or pressure to hospitalise. A few reported communication or administrative issues such as delays at discharge, lost medications, mixed messages about tests and difficulty escalating concerns. There were isolated but serious complaints about being turned away in an emergency and about consent/risks not being fully discussed before complex procedures. Wildlife intake and form requirements also frustrated one reviewer.

🏥Clinic Specialties

  • 24/7 emergency and critical care
  • Snake envenomation treatment and monitoring
  • Orthopaedic and surgical care (e.g., CCL repair)
  • Reproductive care and caesareans
  • Avian and exotic pet medicine (rabbits, ferrets, reptiles, birds)
  • Advanced diagnostics and hospital monitoring

🏷️Keywords

#compassionateCare#clearCommunication#regularUpdates#photoUpdates#calmHandling#emergencyCare#open24_7#thoroughExams#easyBooking#quickAppointments#cleanModernFacility#pricingConcerns#upfrontCosts#adminErrors#allowsVisits

Overall Ratings

🐾Tips for Pet Owners

  • Ask for an itemised estimate up front, discuss alternatives and clarify payment options (e.g., VetPay) before approving treatment.
  • If attending after hours, phone first to confirm capacity, fees and expected wait times.
  • Have the vet explain risks, benefits and expected outcomes for any procedure or anaesthesia, and request regular updates/photos during hospitalisation.
  • Allow extra time at discharge and double‑check medications, invoices and follow‑up instructions before leaving.
  • For exotics or wildlife, call ahead to confirm they can accept the case and be ready to complete required admission paperwork.
📊 **Overall Ratings** - Medical Expertise: 84% satisfied - Service Attitude: 88% satisfied - Convenience: 81% satisfied - Pricing: 56% satisfied - Cleanliness: 94% satisfied - Recommendability: 84% satisfied 👍 **What Pet Owners Praised** Owners consistently praised a compassionate, patient team who listen, explain treatments clearly and handle anxious pets gently. The clinic’s 24/7 emergency support and thorough inpatient care were highlighted in multiple life‑saving cases (e.g., snake envenomation, trauma and caesareans), with regular updates and even photos during hospital stays. Many noted efficient bookings, friendly reception and a modern, very clean facility. 💬 **Common Feedback & Suggestions** Reviews are mostly positive, but several owners raised concerns about cost, including high after‑hours fees, upfront payment requirements, changing quotes and perceived upselling or pressure to hospitalise. A few reported communication or administrative issues such as delays at discharge, lost medications, mixed messages about tests and difficulty escalating concerns. There were isolated but serious complaints about being turned away in an emergency and about consent/risks not being fully discussed before complex procedures. Wildlife intake and form requirements also frustrated one reviewer. 🏥 **Clinic Specialties** - 24/7 emergency and critical care - Snake envenomation treatment and monitoring - Orthopaedic and surgical care (e.g., CCL repair) - Reproductive care and caesareans - Avian and exotic pet medicine (rabbits, ferrets, reptiles, birds) - Advanced diagnostics and hospital monitoring 🏷️ **Tags** #compassionateCare #clearCommunication #regularUpdates #photoUpdates #calmHandling #emergencyCare #open24_7 #thoroughExams #easyBooking #quickAppointments #cleanModernFacility #pricingConcerns #upfrontCosts #adminErrors #allowsVisits 🐾 **Tips for Pet Owners** - Ask for an itemised estimate up front, discuss alternatives and clarify payment options (e.g., VetPay) before approving treatment. - If attending after hours, phone first to confirm capacity, fees and expected wait times. - Have the vet explain risks, benefits and expected outcomes for any procedure or anaesthesia, and request regular updates/photos during hospitalisation. - Allow extra time at discharge and double‑check medications, invoices and follow‑up instructions before leaving. - For exotics or wildlife, call ahead to confirm they can accept the case and be ready to complete required admission paperwork.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(02) 6922 4659
Official website
lakerdvet.com.au/

Opening Hours

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Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

60 Lake Albert Road, Kooringal NSW 2650

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Lake Road Veterinary Hospital is at 60 Lake Albert Road, Kooringal NSW 2650, in the Wagga Wagga area. If you’re driving, street parking is usually available nearby—please check local signage. There’s no train/metro/light-rail station within easy walking distance, so driving is convenient; otherwise, use Google Maps to find the nearest bus route.

Opening hours can vary, so please call ahead to confirm current consulting times and any after-hours arrangements.

You can call (02) 6922 4659. You can also visit https://www.lakerdvet.com.au/ for clinic information and updates.

To book, please call the clinic; you can also visit their website to learn more and check for any online enquiry options.

Veterinary fees in Australia aren’t government-regulated and vary by clinic and case, so call for a current consultation quote. For any procedure, ask for an itemised written estimate and discuss likely ranges, medications and follow-up costs. As they offer after-hours emergency care, be aware that fees are typically higher outside standard hours. Medicare doesn’t cover pets; consider pet insurance, and ask about payment-plan or gap-claim options (e.g., VetPay, Afterpay, GapOnly) if needed.

Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans—please call ahead to confirm what this clinic accepts on the day.

Yes—reviews indicate they provide 24/7 emergency and critical care; please call ahead before coming in, especially after hours, to confirm capacity, fees and expected wait times.

Yes—street parking is typically available near the clinic; check signage and time limits, as no nearby paid car park was identified.

Services noted include 24/7 emergency and critical care, snake envenomation treatment and monitoring, orthopaedic and other surgery (e.g., CCL repair), reproductive care including caesareans, avian and exotic pet medicine (rabbits, ferrets, reptiles, birds), and advanced diagnostics with hospital monitoring and regular updates.

Pet owners rate the clinic 4.5/5.0 from 430 reviews. Praise highlights compassionate, patient care, clear communication, gentle handling of anxious pets, life-saving emergency responses, regular updates/photos during hospital stays, efficient bookings and a clean, modern facility; common feedback mentions cost concerns (especially after-hours), upfront payment, changing quotes, some communication/administrative issues, and rare reports of being turned away or consent not fully discussed before complex procedures.

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Last updated: 8 July 2026