What owners report about visiting
7 community reports｜3/5 details added｜Updated 8/24
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Several owners have reported bringing their pet here for a consultation.
Can you rely on it
This is fairly worth referencing, but it's still not an official clinic statement. Actual conditions may change with time of day, roster or on-site situation.
Your experience helps too
If your experience differs, or you've visited recently, you're welcome to update it. Community data keeps getting closer to the current situation.
What owners say
Early reports: an owner saw the vet without an appointment.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the vets and nurses for being caring, thorough and great communicators, taking time to explain options and follow up during treatment. Many report excellent outcomes across routine care and surgery, and highlight confident handling of birds, chooks and small pets as well as dogs and cats. Fair, often cheaper-than-others pricing and a friendly, calming environment with easy parking are mentioned repeatedly.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with very few concerns. One older review describes a disappointing outcome for a skin issue and an unsympathetic response over the phone. There’s limited detail about wait times or booking availability beyond several reports of being fitted in quickly, so expectations there aren’t fully clear.
🏥Clinic Specialties
- Avian and bird medicine
- Backyard poultry and small mammal care
- Cancer and skin tumour surgery
- Soft tissue surgery and amputations
- Emergency and urgent care
- Preventive care and puppy vaccinations
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you need urgent help, call ahead—reviewers were fit in early and even assisted just before closing.
- Ask for itemised options and costs; the team has provided clear treatment choices and pricing breakdowns.
- Birds, chooks and small pets are well catered for here, so bring them with confidence.
- Parking is easy; arrive a few minutes early to let your pet settle in the calm reception space.
- If your pet is booked for a procedure, ask whether simple extras like nail clipping can be done at the same time.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜17:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Queensland Country Bank Stadium Car Park 1
350mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Ross Island Veterinary Clinic is at 125 Boundary Street, Railway Estate QLD 4810 in Townsville. Driving is usually easiest, and reviewers mention parking is straightforward. The nearest public car park is Queensland Country Bank Stadium Car Park 1, about a 4‑minute walk and open 24 hours. If you’re using public transport, check Google Maps for the closest bus route to Railway Estate.
The clinic is open Monday to Friday 8:00 AM–5:30 PM and Saturday 8:00 AM–12:00 PM; it’s closed on Sunday. For any changes around public holidays, call ahead to confirm.
Call (07) 4724 3331 or visit https://rossislandvet.com.au/ for more information.
To book, call the clinic during opening hours. If your pet needs urgent attention, call ahead so the team can advise you and prepare.
Veterinary fees in Australia aren’t regulated and can vary by clinic and the care your pet needs, and Medicare doesn’t cover pets. For a current consultation quote, call the clinic, and if a procedure is recommended, ask for an itemised written estimate. If you require urgent or after‑hours help, be aware that after‑hours fees are typically higher. Pet insurance and some payment‑plan options are available in Australia generally; consider checking your cover and asking what’s available before treatment.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Call ahead to confirm what’s available at this clinic before your visit.
The clinic provides emergency and urgent care and reviewers mention being fitted in quickly, including close to closing time. After‑hours availability isn’t specified, so call ahead for advice; if the clinic is closed, search for the nearest 24/7 emergency vet in Townsville.
Yes—parking is easy according to reviews, and Queensland Country Bank Stadium Car Park 1 is about a 4‑minute walk away and open 24/7. Allow a few extra minutes to park and settle your pet before your appointment.
Services highlighted by reviewers and the clinic include avian and bird medicine; care for backyard poultry and small mammals; cancer and skin tumour surgery; soft tissue surgery and amputations; emergency and urgent care; and preventive care such as puppy vaccinations.
Pet owners rate the clinic highly at 4.9/5.0 (106 reviews), praising caring, thorough vets and nurses, clear communication, fair pricing, a calming, clean clinic and confident handling of birds, chooks and small pets as well as dogs and cats. A small number of older comments mention a disappointing phone interaction and limited detail on typical wait times, but the overall sentiment is strongly positive.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds