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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, professional team who go above and beyond, with clear explanations and gentle handling of pets. Many highlighted swift help in emergencies (including a brown snake bite), house calls, short‑notice appointments, and thoughtful follow‑ups after procedures. Travellers appreciated being fitted in and options like doggy daycare or overnight stays, and several noted strong equine expertise.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A small number of owners mentioned pricing felt expensive, while others found it very affordable, suggesting mixed perceptions of cost; one person also reported rudeness. There was an isolated concern about not being updated after surrendering a wild bird. Otherwise, communication, access and care were widely commended.
🏥Clinic Specialties
- After-hours emergency care and snakebite treatment
- Equine dentistry and reproductive scanning
- Mobile house-call and rural outreach services
- Doggy daycare and short-term boarding
- Preventive care and vaccinations
- Small-animal surgery with postoperative follow-up
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call the on‑call number—reviews note very fast responses, even on weekends.
- If you live remotely or are travelling, ask about mobile visits and scheduled outreach days to nearby towns.
- Book daycare or overnight stays ahead of time, especially if planning national park visits, and have vaccination records ready.
- Discuss fees and request an itemised estimate beforehand to align expectations, as pricing experiences vary.
- When leaving a pet (or surrendered wildlife), confirm your preferred contact method and ask for updates during hospitalisation.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Great Artesian Veterinary Surgery is at 1 Hann Hwy, Hughenden QLD 4821 in Hughenden. There isn’t a train, metro or light‑rail station within walking distance, so driving is usually easiest. Street parking is typically available near the clinic—please check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stop.
They’re open Monday to Friday, 9:00 am–5:00 pm, and closed on Saturday and Sunday.
Call (07) 4741 1223. For general information, you can also visit https://www.greatartesianvets.net/.
To book, call the clinic during opening hours. If you live remotely or are travelling, ask about mobile house‑calls or scheduled outreach visits to nearby towns.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and case, and Medicare doesn’t cover pets, so call the clinic for a current consultation quote. For any procedure or surgery, ask for an itemised written estimate. If you need after‑hours or emergency care, be aware fees are typically higher. Pet insurance can help with eligible costs, and some clinics offer payment plans or gap claims—ask what options are available.
Most Australian vets accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
Yes—reviews note responsive after‑hours emergency support, including snakebite treatment; for urgent help, call to be directed to the on‑call vet. Please note after‑hours fees are usually higher than daytime visits.
Services highlighted in reviews include equine dentistry and reproductive scanning, mobile house‑calls and rural outreach, doggy daycare and short‑term boarding, preventive care and vaccinations, small‑animal surgery with postoperative follow‑up, and after‑hours emergency care including snakebite treatment.
Yes—street parking is typically available near the clinic on Hann Hwy; check local signs for any restrictions.
Pet owners rate the clinic 4.6 out of 5.0 (64 reviews), praising the caring, professional team, swift emergency help, clear communication, house calls, short‑notice appointments, thoughtful follow‑ups, traveller‑friendly options like daycare/overnight stays, and strong equine expertise; a few mentioned pricing felt expensive (others found it affordable), with an isolated note about rudeness and a concern about updates after surrendering wildlife.
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