What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being compassionate, thorough and communicative, often taking time to explain treatment options clearly. Many mentioned successful surgeries and procedures, gentle handling of anxious pets with treats, and thoughtful follow‑ups including texts and calls. Fair, reasonable pricing and the team’s willingness to squeeze in urgent cases were also highlighted, as was their empathy during end‑of‑life care.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with a few concerns noted. Some clients reported brusque or disrespectful interactions at reception, a lost booking, and surprise charges such as a paid follow‑up. There were isolated clinical concerns, including one claim of a botched advanced procedure and a complaint about a vaccination choice; a few also mentioned difficulty seeing a preferred vet and the departure of the bird vet. One wildlife case reportedly ended poorly.
🏥Clinic Specialties
- Soft tissue surgery and mass removals
- Emergency and urgent care
- Dentistry and dental cleaning
- End-of-life and euthanasia support
- Puppy preschool and early-life care
- Avian and small pet care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you prefer a specific vet, request them and book ahead as popular clinicians can book out.
- For urgent issues, call first—reviewers were often squeezed in at short notice.
- Ask for an itemised estimate and clarify whether follow‑up visits attract a fee.
- Let staff know if your pet is anxious; they use gentle handling and treats to make visits easier.
- If needed, enquire about payment options like VetPay or Zip Pay mentioned by reviewers.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kings Road Veterinary Surgery is at Shop 3, 36-48 Kings Road, Hyde Park QLD 4812 in Townsville. There isn’t a train, metro or light-rail station within easy walking distance, so driving or checking Google Maps for a nearby bus route is best. Street parking is typically available around the clinic—please check local signage.
They’re open Monday to Friday 8:00 am–5:00 pm and Saturday 8:00 am–12:00 pm; closed Sundays. Hours may change on public holidays, so call ahead to confirm.
Call (07) 4772 4189. You can also visit their website for general information: https://kingsroadvetsurgery.com.au/
Book by calling the clinic. For urgent concerns, call first as they’re often able to fit in time‑sensitive cases, and if you prefer a specific vet, request them and book ahead as popular clinicians can book out.
Veterinary consultation fees in Australia aren’t government‑regulated and vary by clinic, and Medicare doesn’t cover pets. For the current consult fee, please call the clinic, and ask for an itemised written estimate for any procedures. If you need after‑hours care, fees are typically higher. Pet insurance or third‑party payment‑plan options may help with costs—ask your insurer or the clinic what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
They handle emergency and urgent cases; for after‑hours availability, please call to enquire. If your pet needs urgent attention, phone ahead so the team can prepare and advise you.
Services noted include soft tissue surgery and mass removals, dentistry and dental cleaning, emergency and urgent care, puppy preschool and early‑life care, avian and small pet care, and end‑of‑life and euthanasia support.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds