103 reviews
167 Gill Street, Charters Towers QLD 4820
#compassionateCare#friendlyStaff#knowledgeableVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team who explain treatments clearly and show great empathy, including during difficult end‑of‑life moments. Reviewers highlight strong clinical skill, from life‑saving snake‑bite care and urgent surgeries to effective aftercare and pain‑management advice. Travellers and locals alike were fitted in quickly, including after‑hours and even on a Sunday, and many noted transparent quotes and helpful follow‑up calls.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with few concerns. One owner felt the day‑boarding fee was a bit steep, though their dog was well cared for, and there were limited comments about the facility’s cleanliness or amenities. No recurring issues about booking or waiting were raised.
🏥Clinic Specialties
- Emergency and after‑hours care
- Snake‑bite treatment and critical care
- Soft‑tissue surgery and follow‑up
- Preventive care and vaccinations
- End‑of‑life and euthanasia support
- Day pet boarding
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#explainsCostsUpfront#quickAppointments#afterHoursSupport#emergencyCare#knowledgeableVets#followUpCare#travellersWelcome#reasonablePricing#boardingAvailable#communityMinded#aboveAndBeyond#endOfLifeSupport#painManagementAdvice
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent or after‑hours needs; reviewers were seen quickly, including on Sundays in emergencies.
- If you’re travelling through, ring on the day—many travellers were fitted in at short notice.
- Ask for an estimate before treatment; clients report costs are explained upfront.
- If you need day boarding, confirm availability and the daily rate in advance.
- Discuss any chronic pain or arthritis concerns—owners found the vets’ advice and follow‑up very helpful.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Gold City Veterinary Clinic is at 119–121 Towers Street, Charters Towers QLD 4820, in the Charters Towers City area. Driving is usually easiest here; there’s no nearby train/metro/light rail. You’ll typically find street parking on or near Towers Street—check local signage. If you’re using public transport, use Google Maps to find the closest bus route and walking directions.
They’re open Monday to Friday 8:00 am–5:00 pm and Saturday 9:00 am–1:00 pm; closed Sunday. Hours may differ on public holidays, so call ahead to confirm.
You can call the clinic on (07) 4787 4949 or visit their website at http://www.goldcityvets.com.au/ for more information.
Book by calling the clinic to arrange a suitable time. For urgent or after‑hours needs, call first for advice on the quickest way to be seen.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and by the care your pet needs, so the best way to know is to call the clinic for a current quote. If a procedure is recommended, ask for an itemised written estimate. Because the clinic provides after‑hours and emergency support, be aware that out‑of‑hours fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
Yes—reviews indicate they provide after‑hours and emergency support, with pets seen urgently (including on Sundays in emergencies). Call first to confirm availability and the best way to access care outside normal hours.
Yes—street parking is typically available on and around Towers Street. Check local signage for time limits and allow a few extra minutes during busier times.
Based on recent reviews, the clinic provides emergency and after‑hours care, snake‑bite treatment and critical care, soft‑tissue surgery with follow‑up, preventive care and vaccinations, end‑of‑life and euthanasia support, day pet boarding, and helpful pain‑management advice. Call to confirm service availability and any requirements.
Pet owners rate the clinic 4.8/5 from 82 reviews, praising the friendly, compassionate team, clear explanations, quick appointments (including for travellers), transparent quotes and thoughtful follow‑up calls. A few noted day‑boarding costs and occasional comments about cleanliness, but overall recommendability is very high.
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Last updated: 30 June 2026