208 reviews
77 Railway Street, Gatton QLD 4343
#compassionateCare#friendlyStaff#clearCommunication+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/28
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, compassionate and highly professional team, often noting clear explanations and regular updates during treatment. Many cited excellent outcomes across emergencies, surgeries and complex cases, with several saying they wouldn’t go anywhere else. The involvement of students under close supervision was seen as a positive, adding thoroughness and extra attention. Avian and exotic care drew special mention, and end‑of‑life support was handled with great sensitivity, including thoughtful keepsakes.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with a few recurring cautions. Some owners felt prices were high (and not cheaper despite being a teaching hospital), though many still felt the value was fair for the care received. Waits can be longer due to student involvement and emergency triage, and a handful of comments mentioned difficulty reaching the clinic by phone or inconsistent update calls. Rare administrative or communication issues were reported around cremation/memorial items and, in one case, distressing preliminary discussion of a serious diagnosis.
🏥Clinic Specialties
- Avian and exotic medicine
- Emergency and after-hours care
- Orthopaedic and soft-tissue surgery
- Advanced diagnostics and imaging
- End-of-life and euthanasia care
- Intensive care and hospitalisation
🏷️Keywords
#compassionateCare#thoroughExplanations#studentTeachingHospital#avianExpertise#exoticPetsWelcome#emergencyCare24_7#advancedDiagnostics#surgicalExpertise#endOfLifeSupport#reasonableValue#priceyForSome#longWaits#cleanFacilities#goodParking#regularUpdates#hardToReachByPhone
Overall Ratings
🐾Tips for Pet Owners
- Allow extra time for appointments as it’s a teaching hospital and emergencies may be prioritised, which can extend waits.
- Discuss costs and treatment options upfront and request an estimate; ask about any available concessions such as pensioner discounts.
- Bring your pet’s full medical history and current medications to help the team tailor care more quickly.
- If you have birds or other exotics, request the avian/exotics team and be prepared for possible overnight monitoring if needed.
- For after‑hours concerns, call ahead when you can; if lines are busy, the hospital operates 24/7 and will triage on arrival.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜22:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Bld 8156 Main Drive, University of Queensland Gatton Campus QLD 4343
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
UQ Vets is at Bld 8156 Main Drive, University of Queensland Gatton Campus QLD 4343 in Gatton. There isn’t a train/light-rail station within easy walking distance, so driving is usually best; street parking is typically available nearby (check local signage). If you’re using public transport, use Google Maps to plan the nearest bus route to the UQ Gatton campus.
They’re open 7:00 am to 10:00 pm every day, and their emergency service provides after-hours care 24/7.
Call (07) 5460 1788 or visit https://uqvets.com.au/small-animal-hospital for more information.
To book, call the clinic or visit their website for appointment information; for emergencies, you can present to the hospital at any time and call ahead if you’re able.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and the care your pet needs, so it’s best to call for a current quote. For any procedures, ask for an itemised written estimate. If you attend after-hours, be aware fees are typically higher. Pet insurance and third‑party payment options (e.g. pay‑later plans or gap claims) exist in general, but check directly with the clinic about what they accept.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic can process.
Yes—emergency and after‑hours care is available, with 24/7 triage and treatment at the Gatton campus; if it’s safe, call ahead, otherwise head straight in, noting that after‑hours surcharges usually apply.
Street parking is typically available around the UQ Gatton campus; check local signage and allow a little extra time to find a bay during busy periods.
Services highlighted include avian and exotic medicine, emergency and after‑hours care, orthopaedic and soft‑tissue surgery, advanced diagnostics and imaging, intensive care and hospitalisation, and end‑of‑life and euthanasia care.
They’re highly rated at 4.6/5.0 from 476 reviews, with praise for compassionate, professional care, clear explanations, strong outcomes across emergencies and complex cases, and sensitive end‑of‑life support; common cautions include higher‑than‑expected prices for some, longer waits due to teaching and triage, and occasional difficulty reaching the clinic by phone or with admin follow‑ups.
Map
Clinic Address
Bld 8156 Main Drive, University of Queensland Gatton Campus QLD 4343
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Have you ever been seen here successfully without a reservation?
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Last updated: 30 June 2026