72 reviews
2 Littleton Drive, Highfields QLD 4352
#compassionateCare#clearCommunication#skilledVets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their compassionate care, clear explanations and thorough follow‑up, including phone calls after procedures. Many report excellent outcomes from surgeries and emergencies (e.g., snakebite, foreign body obstructions, dental and eye procedures) and felt their pets were treated like family. The clinic is frequently described as modern, spotless and welcoming, with friendly front‑desk staff and easy parking. Pricing is often noted as reasonable or competitive, with some saying it was lower than other clinics.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a few concerns came up. Some owners mentioned limited after‑hours or weekend availability, and one case described long delays for imaging and an initial billing error for X‑rays not completed. A couple of reviewers were unhappy about access to diagnostic images and perceived policy rigidity, and one older review described disappointing handling of a very nervous dog. A small number felt costs were a bit high at times, though most comments on pricing were favourable.
🏥Clinic Specialties
- Soft tissue and emergency surgery
- Orthopaedic surgery (cruciate repairs)
- Ophthalmic surgery and aftercare
- Dentistry and dental work
- Reproductive and whelping support
- End‑of‑life care and gentle euthanasia
🏷️Keywords
#compassionateCare#clearCommunication#followUpCalls#surgicalExpertise#emergencyResponsive#reasonablePrices#modernFacilities#cleanClinic#friendlyStaff#anxiousPetsHandled#endOfLifeCare#easyParking#limitedAfterHours#recordsAccessIssues#communityEngagement#treatsExoticsAndLivestock
Overall Ratings
🐾Tips for Pet Owners
- For urgent situations, call ahead—reviews show they often fit in emergencies and even stay late, but confirm current after‑hours or weekend availability.
- Ask for an itemised estimate and clarify policies on access to X‑rays and records before procedures to avoid misunderstandings.
- Let the team know if your pet is anxious; they take extra time and have strategies to keep nervous animals calm.
- Book surgeries (e.g., dental or eye procedures) in advance and ensure your contact details are up to date—staff commonly call to check recovery.
- Plan to arrive a few minutes early; parking is easy and it gives nervous pets time to settle.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜18:00 | |||||||
| 08:00〜14:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Highfields Veterinary Surgery is at 22 Highfields Road, Highfields QLD 4352, in the Toowoomba region. There isn’t a train, metro or light‑rail station within easy walking distance, so most owners drive. Street parking is usually available nearby—check local signage for any limits. If you’re using public transport, use Google Maps to find the nearest bus route and stop from your location.
They’re open Monday to Friday 7:00 AM–6:00 PM and Saturday 8:00 AM–2:30 PM; closed Sundays. Hours may vary on public holidays, so call ahead to confirm.
Call (07) 4630 8399. You can also visit their website: https://www.highfieldsvetsurgery.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
You can book by calling the clinic or by visiting their website to get in touch and arrange a time. For surgeries or specialised procedures, it’s best to book in advance.
Consultation fees vary between clinics in Australia and aren’t regulated by a government fee schedule, and Medicare doesn’t cover pets. Call the clinic for a current quote, and ask for an itemised written estimate for any procedures. If you need after‑hours or emergency care, be aware fees are typically higher. Pet insurance and third‑party payment plans exist in Australia, but availability varies by clinic—ask what options they support.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—policies vary, so call ahead to confirm what this clinic accepts.
They handle urgent cases during business hours, and after‑hours availability is limited—call first to check current arrangements. Reviews note they’ve fitted in emergencies and even stayed late at times, but availability outside standard hours isn’t guaranteed; if it’s life‑threatening, seek immediate veterinary attention.
Yes—street parking is generally available near the clinic on Highfields Road; please check local signage for any time limits or restrictions.
The clinic provides soft‑tissue and emergency surgery, orthopaedic surgery (including cruciate repairs), ophthalmic surgery and aftercare, dentistry, reproductive and whelping support, and end‑of‑life care. Tags also indicate they treat some exotic pets and livestock—call ahead to confirm your species and what’s available.
Pet owners rate the clinic 4.8/5 from about 290 reviews, praising compassionate care, clear communication and thorough follow‑up. Feedback highlights strong outcomes in surgeries and emergencies, modern spotless facilities, friendly front‑desk staff and easy parking, with pricing often considered reasonable or competitive. A small number mentioned limited after‑hours availability, occasional admin issues with imaging access, and rare concerns about costs or handling of very nervous pets.
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Last updated: 30 June 2026