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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s caring, compassionate manner and clear communication, saying staff go above and beyond for pets and their people. Many reported great clinical outcomes, from dermatitis fixes and chronic care to life‑saving snakebite treatment and smooth surgeries. Reviewers also highlighted prompt help in emergencies, same‑day fits, and even an after‑hours phone line, with several noting reasonable or competitive pricing. The clinic was repeatedly described as friendly, welcoming and very clean.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns. A handful of owners felt some items had sharp price increases (e.g., medications or shaving) and one mentioned a script fee being high. There were isolated reports of difficulty getting an urgent appointment and one complaint about pushy recommendations and rudeness. One reviewer suggested small reception tweaks (spots to anchor leads and a separate exit) to make visits easier for timid pets.
🏥Clinic Specialties
- Snakebite and envenomation care
- Palliative and home euthanasia
- Backyard poultry and avian care
- Livestock and large-animal services
- Soft‑tissue surgery and post‑op care
- Vaccinations and microchipping
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For emergencies (including suspected snakebite), call ahead—multiple reviewers were taken straight in and treated promptly, and there’s an after‑hours phone line noted by customers.
- If you’re price‑sensitive, ask for itemised quotes or alternatives up front; most found pricing reasonable, but a few mentioned rises on certain items and script fees.
- Book early for non‑urgent visits, as the clinic can get busy and a couple of reviewers struggled to secure short‑notice appointments.
- Let staff know if your pet is anxious or a large breed; reviewers found the team very accommodating and calming during visits and treatments.
- If end‑of‑life care is needed, ask about home euthanasia—several owners described compassionate, unhurried support at home.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 | |||||||
| 09:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Laidley Veterinary Surgery is at 44 Vaux Street, Laidley QLD 4341. There isn’t a train/metro/light-rail station within easy walking distance, so driving is usually the simplest option. Street parking is typically available on Vaux Street and nearby—check local signage. If you’re using public transport, check Google Maps for the nearest bus route and stop for your trip.
They’re open Monday to Friday 8:30 am–5:30 pm and Saturday 9:00 am–12:00 pm; Sunday closed.
You can contact the clinic on (07) 5465 1259 or via their website at https://www.localvet.com.au/Laidley/default.aspx.
To book an appointment, please call the clinic. For non-urgent visits, book early as they can get busy, and for emergencies it’s best to call ahead before arriving.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and case, so call the clinic for a current consultation quote. For any procedures, ask for an itemised written estimate. If after-hours care is available, fees are typically higher. Pet insurance may help with eligible costs, and some owners use payment-plan options, but offerings differ by clinic—ask what’s available. Medicare does not cover pets.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); call ahead to confirm what this clinic accepts. Some clinics also support pet-insurance gap claims or payment plans, but availability varies.
Reviews mention prompt help in emergencies and an after-hours phone line; call to confirm the clinic’s current after-hours arrangements and what to do if your pet needs urgent care.
Yes—street parking is typically available near the clinic on Vaux Street; please check local signs for any time limits or restrictions.
Available services noted include snakebite and envenomation care, palliative care and home euthanasia, backyard poultry and avian care, livestock and large-animal services, soft-tissue surgery with post-op care, and vaccinations and microchipping. Call ahead to confirm availability for your pet’s needs.
Pet owners rate the clinic 4.7/5.0 from 315 reviews, praising caring, compassionate staff, clear communication, clean facilities and strong clinical outcomes (including snakebite treatment and surgeries). Many mentioned reasonable pricing and prompt help in emergencies; a few noted price rises on some items, occasional difficulty getting urgent appointments, and minor reception layout suggestions.
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