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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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Your experience helps too
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What owners say
Awaiting owner input on cost explanations.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s genuinely caring, friendly team and the vets’ strong knowledge and professionalism. Many mention the staff going above and beyond, clear and thoughtful advice, and follow‑up aftercare. Several reviews highlight excellent outcomes, including lifesaving care for paralysis tick cases. People also appreciate that they don’t upsell and are fair about costs.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few minor caveats. One reviewer reported a serious missed diagnosis of metastatic cancer, while others noted occasional waits when emergencies arise and that a Sunday emergency had to be referred to NEVS. Cleanliness and facilities were rarely mentioned directly, and pricing comments skewed positive with no complaints. Overall sentiment is very strong, with most reviewers expressing loyalty and strong recommendations.
🏥Clinic Specialties
- Paralysis tick treatment
- Senior pet care and chronic conditions
- Feline medicine and cat‑friendly handling
- General canine care and preventative medicine
- Emergency triage and referral guidance
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—if they’re unable to see you (e.g., on a Sunday), they’ll advise on emergency referral options like NEVS.
- Allow extra time for appointments as emergencies can create occasional waits.
- Discuss treatment options and costs openly; reviewers note fair pricing and no pressure selling.
- During tick season, seek prompt help here—they have strong feedback for managing paralysis tick cases.
- Book routine check‑ups early; they’re popular with many long‑term clients.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 08:30〜13:00 | |||||||
| 09:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Bilgola Veterinary Clinic is at 215 Plateau Rd, Bilgola Plateau NSW 2107. As there’s no train or light-rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available on or near Plateau Rd—check local signage. If you’re taking public transport, use Google Maps to plan the nearest bus route to Bilgola Plateau.
They’re open Monday to Friday 8:00 am–7:00 pm, Saturday 8:30 am–1:00 pm, and Sunday 9:00 am–12:00 pm. Hours may change on public holidays, so call ahead to confirm before you visit.
You can contact Bilgola Veterinary Clinic on (02) 9918 0022. Their website is http://www.bilgolavet.com.au/ for clinic information and updates.
To book an appointment, call the clinic during opening hours. For urgent issues, call ahead so the team can advise you, and for routine check-ups it’s wise to book early as they’re popular with long‑term clients.
Consultation fees vary between veterinary clinics in Australia and aren’t government‑regulated, and Medicare does not cover pets, so call the clinic for a current quote. If your pet may need a procedure, ask for an itemised written estimate. If you need after‑hours emergency care at an emergency hospital, fees are typically higher. Pet insurance or third‑party payment options may help with costs; ask the clinic what they can process or recommend.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); call ahead to confirm what Bilgola Veterinary Clinic accepts on the day. Some clinics also support pet‑insurance gap claims or payment plans—ask when booking if you’d like to use one.
They handle urgent cases during their opening hours and can provide emergency triage and referral guidance. For time‑critical issues, call ahead; outside clinic hours, reviewers mention referrals to emergency hospitals such as NEVS.
The clinic is noted for paralysis tick treatment, senior pet care and management of chronic conditions, feline medicine with cat‑friendly handling, general canine care and preventative medicine, plus emergency triage and referral guidance.
Yes—feline medicine and cat‑friendly handling are highlighted strengths. If your cat is anxious or has special needs, call ahead to discuss how the team can make the visit as calm as possible.
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