115 reviews
75 Ryedale Rd, West Ryde NSW 2114, Australia
#compassionateCare#surgicalExpertise#dentalCare+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for being warm, welcoming and genuinely caring, with vets who explain findings clearly and don’t push unnecessary tests. Many report strong clinical outcomes across vaccinations, dental work, desexing and other surgeries, plus swift help in emergencies and thoughtful end‑of‑life care. Several mention staff handling anxious pets gently and making visits smooth, with handy parking at the back.
💬Common Feedback & Suggestions
Common concerns focus on higher prices and large or changing quotes since the clinic joined a corporate group, as well as unexpected add‑on fees. A number of reviewers found it hard to get through on the phone or secure timely appointments, citing occasional long waits, booking errors and intermittent closures from staff shortages. A few reports mention brusque or dismissive interactions, rough handling or poor judgement, including one tragic sedation outcome, alongside comments about the small, tight waiting area. Overall sentiment skews positive, but owners suggest clearer cost communication and improved access.
🏥Clinic Specialties
- Vaccinations and preventative care
- Desexing and soft‑tissue surgery
- Dentistry and dental extractions
- Emergency and urgent care
- End‑of‑life and euthanasia support
- Rabbit and small mammal care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#gentleWithAnxiousPets#emergencyAccommodations#thoroughExams#goodSurgicalOutcomes#fairPricing#priceIncreases#highQuotes#easyParking#hardToBook#phoneIssues#longWaits#smallWaitingArea#euthanasiaSupport
Overall Ratings
🐾Tips for Pet Owners
- Book ahead, especially for weekends or urgent matters, as phones and appointments can be busy.
- Ask for an itemised estimate upfront and clarify any extra procedures or fees (e.g. anal glands) before they’re performed.
- Use the rear parking and allow for the steep hill when arriving with carriers or post‑op pets.
- If you have a rabbit or small pet, confirm which vet has the most experience with them, or request a referral for complex issues.
- Consider their membership/financing options (e.g. Healthy Pets Plus, Afterpay) if you expect frequent visits.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Wilson Parking - Coles Urban Village, Parramatta, NSW Car Park
466m15 Chatham Rd, West Ryde NSW 2114, Australia
West Ryde Council Parking
469m7A Chatham Rd, West Ryde NSW 2114, Australia
Woolworths Parking Entrance
518m7B Chatham Rd, West Ryde NSW 2114, Australia
West Ryde Marketplace Car Park - InterPark
523m14 Anthony Rd, West Ryde NSW 2114, Australia
West Ryde Station Opal Bike Shed
689m57 W Parade, West Ryde NSW 2114, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
West Ryde Veterinary Clinic is at 1068 Victoria Rd, West Ryde NSW 2114. It’s about a 9‑minute walk from West Ryde train station and roughly 11 minutes from Denistone train station. If you’re driving, there is parking at the rear of the clinic, and additional parking is available about a 6‑minute walk away at Wilson Parking – Coles Urban Village, West Ryde Council Parking, and the Woolworths Parking Entrance. You can also plan a bus trip using Google Maps.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 9:00 am–4:00 pm; closed on Sunday.
You can call (02) 9874 3452.
You can book online via their website: https://www.greencrossvets.com.au/vets/west-ryde/ or call the clinic to arrange a time. It’s best to book ahead, especially for Saturdays or urgent needs, as phones and appointments can be busy.
Consultation fees vary between clinics and aren’t government‑regulated in Australia, so call the clinic for a current quote. Medicare doesn’t cover pets. For any procedure, ask for an itemised written estimate so you understand what’s included and any potential extras. If you need after‑hours attention, be aware fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan options—ask what’s available here.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); call ahead to confirm what this clinic accepts. Some clinics also process pet‑insurance gap claims or offer payment plans (e.g. Afterpay, VetPay), but availability varies—check with the clinic before your visit.
The clinic can see urgent and emergency cases. Call ahead to confirm same‑day or after‑hours availability; if the clinic is closed, seek a 24/7 emergency vet.
They provide a range of services including:
- Vaccinations and preventative care
- Desexing and soft‑tissue surgery
- Dentistry and dental extractions
- Emergency and urgent care
- End‑of‑life and euthanasia support
- Rabbit and small mammal care
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Last updated: 22 June 2026