What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
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It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their compassion, clear communication, and strong clinical skills, with many citing lifesaving care, thoughtful follow‑ups and thorough explanations. Numerous long‑term clients travel past closer clinics, highlight great outcomes for anxious pets, and commend the team for fitting in emergencies and offering practical, money‑saving advice.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. Some noted occasional long waits, an unattended or cramped reception area, and parking that can be tricky at times. A small number felt handling or bedside manner could be gentler, and one dental procedure reportedly had a complication; there were also isolated mentions of higher costs or billing miscommunication (often addressed by staff).
🏥Clinic Specialties
- Emergency care and same-day surgery
- End-of-life and euthanasia support
- Puppy school and behaviour training
- Cat boarding and feline care
- Rabbit and small-mammal medicine
- Rescue and foster animal support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, let the team know—reviewers report gentle handling, treats, and patient care that help calm nervous animals.
- Parking can fill quickly; arrive a little early and consider street or rear parking mentioned by reviewers.
- For busy periods, book ahead and allow extra time in case of delays, though the clinic often accommodates emergencies.
- Ask for an itemised estimate and clarification up front; staff are open to discussing options and have helped many owners save on costs.
- Consider their puppy school and cat boarding services, both well reviewed by local owners.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜16:00 | |||||||
| 09:00〜19:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
17 Beresford Ave Parking
64m15 Beresford Avenue Parking
100mTrinity Accounting Practice Rear Parking
100mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Beverly Hills Animal Hospital is at 158 Stoney Creek Rd, Beverly Hills NSW 2209. It’s about a 5‑minute walk from Beverly Hills train station, and Narwee train station is roughly a 17‑minute walk. If you’re driving, nearby options include 17 Beresford Ave Parking (about 1 minute’s walk) and 15 Beresford Avenue Parking, with additional street parking in the area.
They’re open Monday to Friday 9:00 am–7:00 pm and Saturday 9:00 am–4:00 pm; closed on Sundays.
You can call the clinic on (02) 9580 3109. You can also visit their website at http://www.bhah.com.au/ for more information.
To book, call the clinic or visit their website to enquire about availability. For urgent cases, call first so the team can advise and try to fit you in, and let them know if your pet is anxious so they can prepare gentle, low‑stress handling.
Veterinary fees in Australia aren’t regulated and vary by clinic, and Medicare doesn’t cover pets. For the current consult fee, call the clinic and ask for an itemised written estimate for any procedures. Clinics that handle emergencies often have higher after‑hours charges, so check this if you need care outside standard hours. If you have pet insurance or prefer payment‑plan options (e.g. VetPay, Afterpay, GapOnly), ask what’s available and how claims are handled.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
They accommodate emergencies and offer same‑day surgery during opening hours. For after‑hours or life‑threatening situations, call first for advice; if they’re closed, use a 24/7 emergency hospital nearby as directed.
Yes—parking is close by, including 17 Beresford Ave Parking and 15 Beresford Avenue Parking (both about a 1‑minute walk), plus local street parking. Reviews note it can be busy at times, so arriving a little early helps.
They provide emergency care and same‑day surgery, end‑of‑life and euthanasia support, puppy school and behaviour training, cat boarding and feline care, rabbit and small‑mammal medicine, and support for rescue and foster animals.
Pet owners rate the clinic highly at 4.8/5.0 from 293 reviews, praising compassionate vets and nurses, clear communication, thorough care, and help with anxious pets, emergencies and practical, money‑saving advice. A few mentioned occasional long waits, a small reception area and tricky parking at times, with rare concerns about handling, a dental complication or billing miscommunication.
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Have you ever been seen here successfully without a reservation?
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