Glenfield Vet Hospital

What owners report about visiting

1 community reports|1/5 details added|Updated 7/20

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the team’s kindness and compassion, with many noting clear explanations and calm, supportive handling of pets. Multiple reviews credit the vets with life‑saving care and successful surgeries, including fracture and patella repairs and eye procedures, as well as solid outcomes for desexing and routine care. Many comments also highlight affordable or reasonable pricing and a clean, tidy clinic, with some long‑term clients returning for years.

💬Common Feedback & Suggestions

Feedback is highly polarised. A recurring concern is pricing and perceived upselling, with several reviewers reporting high or variable quotes compared with other clinics and feeling pressured into tests or procedures. Some mentioned brusque or rude interactions, administrative mix‑ups (appointments, paperwork, even pet identification), and difficulty with communication or phone contact. A minority reported poor outcomes, misdiagnosis or post‑op complications, and felt after‑hours availability and empathy during difficult moments could improve.

🏥Clinic Specialties

  • Vaccinations and preventive care
  • Desexing and routine surgery
  • Orthopaedic procedures (patella and fracture repair)
  • Ophthalmic surgery for pets
  • Emergency and critical care
  • Rabbit medicine and surgery

🏷️Keywords

#compassionateCare#friendlyStaff#clearExplanations#lifeSavingSurgery#affordablePricing#cleanFacility#routineVaccinations#orthopaedicSurgery#ophthalmicSurgery#rabbitCare#pricingDisputes#upsellingConcerns#rudeStaffReports#adminErrors#bookingIssues

Overall Ratings

🐾Tips for Pet Owners

  • Ask for an itemised written quote and consider a second opinion for any major test or surgery if costs feel high.
  • If booking multiple pets, confirm each pet is listed on the appointment and reconfirm before you arrive.
  • Discuss vaccine options (e.g. C5 vs C7) and possible side effects in advance so you’re comfortable with the plan.
  • Clarify after‑hours availability, expected aftercare and follow‑up arrangements before proceeding with procedures.
  • Bring prior records and medications to help the team avoid delays and ensure continuity of care.
📊 **Overall Ratings** - Medical Expertise: 60% satisfied - Service Attitude: 66% satisfied - Convenience: 57% satisfied - Pricing: 66% satisfied - Cleanliness: 86% satisfied - Recommendability: 60% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the team’s kindness and compassion, with many noting clear explanations and calm, supportive handling of pets. Multiple reviews credit the vets with life‑saving care and successful surgeries, including fracture and patella repairs and eye procedures, as well as solid outcomes for desexing and routine care. Many comments also highlight affordable or reasonable pricing and a clean, tidy clinic, with some long‑term clients returning for years. 💬 **Common Feedback & Suggestions** Feedback is highly polarised. A recurring concern is pricing and perceived upselling, with several reviewers reporting high or variable quotes compared with other clinics and feeling pressured into tests or procedures. Some mentioned brusque or rude interactions, administrative mix‑ups (appointments, paperwork, even pet identification), and difficulty with communication or phone contact. A minority reported poor outcomes, misdiagnosis or post‑op complications, and felt after‑hours availability and empathy during difficult moments could improve. 🏥 **Clinic Specialties** - Vaccinations and preventive care - Desexing and routine surgery - Orthopaedic procedures (patella and fracture repair) - Ophthalmic surgery for pets - Emergency and critical care - Rabbit medicine and surgery 🏷️ **Tags** #compassionateCare #friendlyStaff #clearExplanations #lifeSavingSurgery #affordablePricing #cleanFacility #routineVaccinations #orthopaedicSurgery #ophthalmicSurgery #rabbitCare #pricingDisputes #upsellingConcerns #rudeStaffReports #adminErrors #bookingIssues 🐾 **Tips for Pet Owners** - Ask for an itemised written quote and consider a second opinion for any major test or surgery if costs feel high. - If booking multiple pets, confirm each pet is listed on the appointment and reconfirm before you arrive. - Discuss vaccine options (e.g. C5 vs C7) and possible side effects in advance so you’re comfortable with the plan. - Clarify after‑hours availability, expected aftercare and follow‑up arrangements before proceeding with procedures. - Bring prior records and medications to help the team avoid delays and ensure continuity of care.

Contact

Clinic phone
(02) 9618 0177
Official website
vetsforpets.com.au/

Opening Hours

MonTueWedThuFriSatSun
09:00〜15:00
09:00〜17:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

Unit 5/95 Harrow Rd, Glenfield NSW 2167, Australia

Open in Google Maps

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Glenfield Vet Hospital is at Unit 5/95 Harrow Rd, Glenfield NSW 2167, about a 13‑minute walk from Glenfield train station. If you’re driving, street parking is usually available nearby—check local signage before you park.

The clinic is open Monday to Friday 9:00 am–5:00 pm and Saturday 9:00 am–3:00 pm, and closed on Sunday. Hours may vary on public holidays—call ahead to confirm.

You can contact Glenfield Vet Hospital on (02) 9618 0177. Their address is Unit 5/95 Harrow Rd, Glenfield NSW 2167 and the website is https://vetsforpets.com.au/.

To book an appointment, please call the clinic during opening hours. You can also visit https://vetsforpets.com.au/ for service information and updates before you come in.

Consultation fees vary between clinics in Australia, there’s no government‑published fee schedule, and Medicare doesn’t cover pets. For the current consult price at Glenfield Vet Hospital, call to enquire and, for any procedures or tests, ask for an itemised written estimate; if after‑hours care is offered, fees are typically higher. Consider whether pet insurance or third‑party payment options (e.g. GapOnly, VetPay, Afterpay) could help with costs.

Most Australian vets accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—please call ahead to confirm what Glenfield Vet Hospital currently accepts.

Glenfield Vet Hospital lists emergency and critical care among its services, but its posted hours are Monday–Saturday, so call ahead to confirm any after‑hours arrangements or where to go when they’re closed. In an emergency outside their hours, use the nearest 24/7 veterinary emergency hospital; after‑hours fees are typically higher.

Glenfield Vet Hospital provides vaccinations and preventive care, desexing and routine surgery, orthopaedic procedures (including patella and fracture repairs), ophthalmic surgery, emergency and critical care, and rabbit medicine and surgery.

Yes—rabbit medicine and surgery are listed services at Glenfield Vet Hospital. For other small or exotic pets, please call ahead to check availability or request a referral.

Pet owners rate Glenfield Vet Hospital 4.0/5.0 (345 reviews), often praising kind, compassionate staff, clear explanations, clean facilities and successful surgeries at reasonable prices. Feedback is mixed overall, with some reports of high or variable quotes and perceived upselling, brusque communication or admin mix‑ups, and a few mentions of misdiagnosis or post‑op issues—consider requesting itemised quotes and confirming booking details.

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Source: Google Maps
Last updated: 22 June 2026