What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the friendly, compassionate team and clear communication, with vets and nurses taking time to explain options and provide updates. Many report excellent outcomes from surgery and urgent care, gentle handling of anxious or reactive pets, and deeply respectful end-of-life support. The hospital is repeatedly described as modern and very clean, with nice touches like a separate cat area and popular puppy preschool classes.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few themes recur. Some clients felt fees were high or were unhappy about script charges and needing a consult for repeat medications, and a small number reported difficulty obtaining records or x-rays due to policy. There are occasional mentions of administrative slip-ups or slow responses (e.g., booking errors, unreturned calls, waiting near closing). A couple of reviewers also felt unsupported when finances were tight, though these appear to be exceptions.
🏥Clinic Specialties
- Puppy preschool and behaviour advice
- Soft-tissue surgery and desexing
- BOAS and bulldog care
- Emergency and urgent care
- Exotic and small‑mammal medicine (rabbits, guinea pigs, ferrets)
- End‑of‑life and palliative care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you need an appointment late in the day or for something urgent, call ahead as early as possible to secure a slot.
- Discuss expected costs and any ongoing medication or script fees upfront to avoid surprises.
- Let the team know if your dog is anxious or reactive; they use treats, gentle handling and can adjust how they admit or seat you.
- Cat owners can ask to use the separate cat area to minimise stress in the waiting room.
- Request copies of records well in advance if you need them, as policies may affect how and when they can be provided.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Breakers Golf Club Carpark
783mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Erina Heights Veterinary Hospital is at 661 Central Coast Hwy, Wamberal NSW 2260. There isn’t a train, metro or light-rail station within easy walking distance, so driving is usually best; a convenient option is Breakers Golf Club Carpark, about a 10-minute walk away (approx. 783 m). If you’re using public transport, check Google Maps for the nearest bus route and stops to suit your trip.
They are open Monday to Friday 8:00 am to 6:00 pm, and Saturday 8:00 am to 12:00 pm; they are closed on Sunday.
You can contact Erina Heights Veterinary Hospital by phone on (02) 4384 5888 or via their website at https://www.erinaheightsvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb. For urgent matters, calling is best.
To book an appointment, call the clinic or visit their website to get in touch and secure a time. For urgent issues, call ahead as early as possible to discuss availability.
Veterinary fees in Australia are set by each clinic, are not government regulated, and Medicare does not cover pets. For the current consult fee, please call the clinic, and if a procedure is recommended, ask for an itemised written estimate. As they accommodate emergency and urgent care, be aware that after-hours fees are typically higher. Pet insurance and third‑party payment options exist in Australia; ask the clinic what they can process or support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims (e.g. GapOnly) or payment plans (e.g. VetPay, Afterpay); please call ahead to confirm what this clinic accepts.
They provide emergency and urgent care; call ahead to discuss your pet’s situation and availability. If you need help outside opening hours, phone first for guidance, as after-hours arrangements and fees may differ.
Yes. Breakers Golf Club Carpark is roughly 783 m away, about a 10-minute walk. You can also check Google Maps for current street-parking options around Central Coast Hwy.
They offer a range of services, including:
- Puppy preschool and behaviour advice
- Soft-tissue surgery and desexing
- BOAS and bulldog care
- Emergency and urgent care
- Exotic and small‑mammal medicine (rabbits, guinea pigs, ferrets)
- End‑of‑life and palliative care Reviews also note a separate cat area to help reduce stress for feline patients.
Pet owners rate the clinic 4.6 out of 5 (285 reviews), praising the friendly, compassionate team, clear communication, gentle handling of anxious pets, excellent surgical outcomes and respectful end-of-life support, with many noting the modern, very clean facilities. Some feedback mentions pricing concerns (including script fees and consults for repeats), occasional admin slip-ups or slow responses, and difficulties obtaining records under policy.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds