Peakhurst Veterinary Clinic

What owners report about visiting

1 community reports|1/5 details added|Updated 8/3

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and nurses for their compassion, patience and clear explanations. Many cited strong medical outcomes, from accurate diagnoses where others had failed to successful surgeries (including an eye operation and a broken leg) and effective care for exotics like rabbits and guinea pigs. Long‑term clients over many years highlight consistent care, and several noted fair or competitive fees. A number of reviewers also appreciated being accommodated for urgent and Sunday visits.

💬Common Feedback & Suggestions

While most feedback is positive, several reviewers reported rude or unhelpful front‑desk interactions and, at times, long waits (including waiting outside) or confusing queue management. A few flagged phone issues, being asked to return later, or medication not being in stock. Opinions on cost were mixed: many found prices fair, but others called the clinic expensive and one was upset about a euthanasia fee; there were also serious complaints about boarding experiences in older reviews. Isolated but serious concerns included one alleged misdiagnosis leading to a pet’s death and one comment about a cold, poorly set‑up holding area.

🏥Clinic Specialties

  • Complex diagnostics and second opinions
  • Surgery (eye operations and fracture care)
  • Palliative and end-of-life care
  • Exotic pet care (rabbits, guinea pigs, birds)
  • Boarding with vaccination requirements
  • Sunday consultations and urgent appointments

🏷️Keywords

#compassionateCare#clearCommunication#friendlyStaff#thoroughExams#longTermClients#successfulSurgeries#exoticsExpertise#urgentSundayService#fairPricing#someRudeReception#longWaits#phoneIssues#boardingConcerns#pricingMixed#cleanlinessConcerns#misdiagnosisComplaint

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead, especially on Sundays or for urgent matters, to reduce wait times and confirm availability.
  • Ask for an itemised estimate before treatment; many find pricing fair, but experiences vary.
  • If boarding your pet, have vaccination records ready and clarify daily care expectations in advance.
  • Bring your pet (not just photos) for assessment to avoid having to return later.
  • If you prefer to wait indoors or have an anxious pet, let staff know on arrival so they can accommodate you where possible.
📊 **Overall Ratings** - Medical Expertise: 93% satisfied - Service Attitude: 84% satisfied - Convenience: 56% satisfied - Pricing: 61% satisfied - Cleanliness: 0% satisfied - Recommendability: 82% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and nurses for their compassion, patience and clear explanations. Many cited strong medical outcomes, from accurate diagnoses where others had failed to successful surgeries (including an eye operation and a broken leg) and effective care for exotics like rabbits and guinea pigs. Long‑term clients over many years highlight consistent care, and several noted fair or competitive fees. A number of reviewers also appreciated being accommodated for urgent and Sunday visits. 💬 **Common Feedback & Suggestions** While most feedback is positive, several reviewers reported rude or unhelpful front‑desk interactions and, at times, long waits (including waiting outside) or confusing queue management. A few flagged phone issues, being asked to return later, or medication not being in stock. Opinions on cost were mixed: many found prices fair, but others called the clinic expensive and one was upset about a euthanasia fee; there were also serious complaints about boarding experiences in older reviews. Isolated but serious concerns included one alleged misdiagnosis leading to a pet’s death and one comment about a cold, poorly set‑up holding area. 🏥 **Clinic Specialties** - Complex diagnostics and second opinions - Surgery (eye operations and fracture care) - Palliative and end-of-life care - Exotic pet care (rabbits, guinea pigs, birds) - Boarding with vaccination requirements - Sunday consultations and urgent appointments 🏷️ **Tags** #compassionateCare #clearCommunication #friendlyStaff #thoroughExams #longTermClients #successfulSurgeries #exoticsExpertise #urgentSundayService #fairPricing #someRudeReception #longWaits #phoneIssues #boardingConcerns #pricingMixed #cleanlinessConcerns #misdiagnosisComplaint 🐾 **Tips for Pet Owners** - Call ahead, especially on Sundays or for urgent matters, to reduce wait times and confirm availability. - Ask for an itemised estimate before treatment; many find pricing fair, but experiences vary. - If boarding your pet, have vaccination records ready and clarify daily care expectations in advance. - Bring your pet (not just photos) for assessment to avoid having to return later. - If you prefer to wait indoors or have an anxious pet, let staff know on arrival so they can accommodate you where possible.

Contact

Clinic phone
(02) 9153 7614

Opening Hours

MonTueWedThuFriSatSun
09:00〜12:00
16:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

709 Forest Rd, Peakhurst NSW 2210, Australia

Open in Google Maps

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Peakhurst Veterinary Clinic is at 709 Forest Rd, Peakhurst NSW 2210. The nearest public transport is Riverwood train station, about a 16‑minute walk away. If you’re driving, street parking is typically available in Peakhurst—check local signage before you park.

They’re open Monday to Friday 9:00am–12:00pm and 4:00pm–6:00pm, and Saturday & Sunday 9:00am–12:00pm. Hours can change on public holidays, so call ahead to confirm.

You can call (02) 9153 7614 or visit http://www.peakhurstveterinaryhospital.com.au/ for information.

The easiest way to book is to call the clinic to schedule a time. For Sundays or urgent matters, call ahead to confirm availability and reduce wait times; bring your pet (not just photos) for assessment, and let staff know on arrival if your pet is anxious so they can try to accommodate you.

Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation costs vary by clinic and case. Call the clinic for a current quote, and if any procedure is recommended, ask for an itemised written estimate. Pet insurance and payment‑plan options exist in Australia, but availability varies—check with the clinic and your insurer.

Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day of your visit.

Based on recent feedback and clinic information, they provide complex diagnostics and second opinions, surgery (including eye operations and fracture care), palliative and end‑of‑life care, exotic pet care (rabbits, guinea pigs and birds), boarding with vaccination requirements, and Sunday consultations with capacity for urgent appointments during opening hours.

Peakhurst Veterinary Clinic is well reviewed, with a 4.4/5 rating from 144 Google reviews. Owners praise the vets and nurses for compassionate care, clear explanations, and strong outcomes (including successful surgeries and care for exotics). Many long‑term clients cite fair or competitive fees and appreciate being accommodated for urgent and Sunday visits. Some feedback mentions rude or unhelpful front‑desk interactions, long waits or queue confusion, occasional phone or medication‑stock issues, mixed views on pricing, and concerns about cleanliness/boarding in older reviews.

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Source: Google Maps
Last updated: 22 June 2026