Avian & Exotics Service

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the clinic’s specialist-level expertise with exotics—rabbits, birds, guinea pigs, reptiles and even chickens. Many report excellent outcomes after complex procedures and thorough diagnostics (including same‑day X‑ray/ultrasound), along with gentle handling and clear, reassuring explanations. Reviewers also highlight the team’s kindness and empathy, with several clients travelling long distances or coming via referral and saying they wouldn’t go anywhere else.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive. The only notable concern came from an isolated reviewer who felt the recommended procedures were excessive and that questions weren’t received warmly. There is little direct feedback on pricing, wait times or facility details, and only a few notes on scheduling (e.g., Saturday availability and flexible drop‑offs), so new clients may wish to clarify appointment times and costs up front.

🏥Clinic Specialties

  • Rabbit medicine and complex surgery
  • Avian medicine and surgery (budgies, parrots, cockatoos)
  • Reptile and amphibian medicine (bearded dragons, snakes)
  • Guinea pig and other small mammal care, including dentistry
  • Chicken/backyard poultry care
  • Diagnostic imaging (same-day X-ray/ultrasound) and on-site surgery

🏷️Keywords

#exoticsSpecialist#rabbitSurgery#avianMedicine#reptileCare#smallMammalCare#compassionateCare#gentleHandling#clearCommunication#thoroughDiagnostics#sameDayImaging#onSiteSurgery#referralsWelcome#saturdayAppointments#longDistanceClients#euthanasiaSupport#behaviouralAdvice#supportiveStaff#treatmentPlanConcerns

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead, especially for Saturdays or if you’re travelling from afar or coming via referral.
  • Bring previous vet notes and any referral paperwork to streamline diagnostics and treatment planning.
  • Ask about same‑day imaging or on‑site surgery timelines and expected recovery so you can plan care at home.
  • Discuss treatment options and costs up front, and ask clarifying questions so the plan matches your goals.
  • If you can’t stay, ask about drop‑off and pick‑up arrangements; several owners found this helpful around work.
📊 **Overall Ratings** - Medical Expertise: 98% satisfied - Service Attitude: 96% satisfied - Convenience: 92% satisfied - Pricing: 86% satisfied - Cleanliness: 91% satisfied - Recommendability: 99% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the clinic’s specialist-level expertise with exotics—rabbits, birds, guinea pigs, reptiles and even chickens. Many report excellent outcomes after complex procedures and thorough diagnostics (including same‑day X‑ray/ultrasound), along with gentle handling and clear, reassuring explanations. Reviewers also highlight the team’s kindness and empathy, with several clients travelling long distances or coming via referral and saying they wouldn’t go anywhere else. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive. The only notable concern came from an isolated reviewer who felt the recommended procedures were excessive and that questions weren’t received warmly. There is little direct feedback on pricing, wait times or facility details, and only a few notes on scheduling (e.g., Saturday availability and flexible drop‑offs), so new clients may wish to clarify appointment times and costs up front. 🏥 **Clinic Specialties** - Rabbit medicine and complex surgery - Avian medicine and surgery (budgies, parrots, cockatoos) - Reptile and amphibian medicine (bearded dragons, snakes) - Guinea pig and other small mammal care, including dentistry - Chicken/backyard poultry care - Diagnostic imaging (same-day X-ray/ultrasound) and on-site surgery 🏷️ **Tags** #exoticsSpecialist #rabbitSurgery #avianMedicine #reptileCare #smallMammalCare #compassionateCare #gentleHandling #clearCommunication #thoroughDiagnostics #sameDayImaging #onSiteSurgery #referralsWelcome #saturdayAppointments #longDistanceClients #euthanasiaSupport #behaviouralAdvice #supportiveStaff #treatmentPlanConcerns 🐾 **Tips for Pet Owners** - Book ahead, especially for Saturdays or if you’re travelling from afar or coming via referral. - Bring previous vet notes and any referral paperwork to streamline diagnostics and treatment planning. - Ask about same‑day imaging or on‑site surgery timelines and expected recovery so you can plan care at home. - Discuss treatment options and costs up front, and ask clarifying questions so the plan matches your goals. - If you can’t stay, ask about drop‑off and pick‑up arrangements; several owners found this helpful around work.

Contact

Clinic phone
(02) 9146 6391
Official website
avesvet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜18:00
09:00〜14:00
10:00〜13:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

4/1-7 Lagoon St, Narrabeen NSW 2101, Australia

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Parking

Park&Ride - Narrabeen

126m
1054 Pittwater Rd, Narrabeen NSW 2101, Australia

Narrabeen SLSC Carpark

183m
Cnr Albert Street &, Ocean St, Narrabeen NSW 2101, Australia

YOLO

399m
11 Narrabeen St, Narrabeen NSW 2899, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Avian & Exotics Service is at 4/1-7 Lagoon St, Narrabeen NSW 2101. There isn’t a train/metro/light-rail station within walking distance, so most clients drive or check Google Maps for the best bus route to Narrabeen. Convenient parking is close by: Park&Ride - Narrabeen is about a 2‑minute walk, Narrabeen SLSC Carpark is about a 2‑minute walk, and YOLO is roughly a 5‑minute walk.

They’re open Monday 8:00am–6:00pm, Tuesday 8:00am–6:00pm, Wednesday 8:00am–6:00pm, Thursday 9:00am–2:00pm, Friday 8:00am–6:00pm, and Saturday 10:00am–1:00pm (closed Sunday). If you’re travelling or need a Saturday slot, book ahead.

Call (02) 9146 6391 or visit http://www.avesvet.com.au/ for enquiries and information.

You can book by calling the clinic or using the website to enquire. For popular times like Saturdays or if you’re travelling/coming via referral, book early and bring any previous vet notes or referral paperwork; you can also ask about drop‑off and pick‑up arrangements if you can’t stay.

Consultation fees vary between Australian vet clinics and are not set by any government fee schedule, and Medicare does not cover pets. For the most current quote, call the clinic directly and, for any procedures, request an itemised written estimate. You can also ask about pet‑insurance gap claims and payment‑plan options in general (e.g., VetPay, Afterpay, GapOnly), as availability differs by clinic.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.

Yes—there are several car parks within a short walk: Park&Ride - Narrabeen (~2 minutes), Narrabeen SLSC Carpark (~2 minutes) and YOLO (~5 minutes).

The clinic focuses on exotics and offers rabbit medicine and complex surgery; avian medicine and surgery (budgies, parrots, cockatoos); reptile and amphibian medicine (bearded dragons, snakes); guinea pig and other small‑mammal care including dentistry; backyard poultry care; plus diagnostic imaging (same‑day X‑ray/ultrasound) and on‑site surgery.

Yes—this is an exotics‑focused clinic treating rabbits, birds, reptiles and amphibians, guinea pigs and backyard poultry, with thorough diagnostics (including same‑day X‑ray/ultrasound) and on‑site surgical care.

Pet owners rate the clinic 5.0/5.0 (68 reviews), praising specialist‑level expertise with exotics, gentle handling, clear explanations and effective diagnostics/surgeries—many say they travel long distances or come via referral. One isolated review mentioned concern about the extent of recommended procedures, so first‑time clients may wish to discuss options and costs up front.

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Source: Google Maps
Last updated: 22 June 2026