367 reviews
106 Windsor Rd, Kellyville NSW 2155, Australia
#compassionateCare#surgicalExpertise#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s genuine compassion and calm, friendly manner, noting vets and nurses who treat pets as their own and communicate clearly. Many reported strong medical outcomes across emergencies, surgeries and dental work, with thoughtful follow‑up and practical, honest advice without upselling. People also highlighted fair, reasonable fees and good value, plus the team’s willingness to accommodate urgent or after‑hours needs. Long‑time clients say they trust the clinic year after year.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A small number of reviewers mentioned rude or vague interactions and, in isolated cases, rough handling. There were also occasional service limitations (e.g., not performing an ear haematoma procedure for one caller and declining a found bird once), and one poor grooming experience; one person noted waiting on hold by phone. A couple of comments described the clinic as small or not modern/flashy, though this was not tied to cleanliness issues.
🏥Clinic Specialties
- Desexing for dogs and rabbits
- Dentistry and dental extractions
- General surgery and soft tissue procedures
- Emergency and urgent care
- End‑of‑life and euthanasia support
- Exotic and avian care (rabbits, chickens, birds)
🏷️Keywords
#compassionateCare#honestAdvice#noUpselling#reasonablePricing#thoroughExams#clearCommunication#urgentAppointments#afterHoursSupport#endOfLifeCare#generalSurgery#dentalCare#friendlyNurses#parkingAvailable#serviceLimitations#handlingConcerns
Overall Ratings
🐾Tips for Pet Owners
- If you need a specific procedure (e.g., ear haematoma repair) or help with wildlife, call ahead to confirm it’s offered.
- For urgent issues, phone first—reviews suggest the team often fits in same‑day or after‑hours care when possible.
- Discuss treatment options and costs; reviewers consistently found pricing fair and advice free of upselling.
- There is off‑street parking mentioned by reviewers, which can make visits easier.
- Use phone or email for follow‑up questions after procedures—owners report responsive, helpful answers.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 15:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kellyville Veterinary Clinic is at LOT 12 Windsor Rd, Kellyville NSW 2155. It’s about a 21‑minute walk from Norwest metro; as that’s a longer walk, consider driving or using a bus planned via Google Maps. Bella Vista metro is roughly a 27‑minute walk. Street parking is typically available in the area, and reviewers mention off‑street parking on site—always check local signage.
They’re open Monday to Friday 8:00am–12:00pm and 3:00pm–7:00pm, and Saturday 8:00am–12:00pm; Sunday closed.
You can call (02) 9629 1860 or visit the website at https://www.kellyvillevetclinic.com.au/ for more details and updates.
To book, call the clinic or enquire via their website contact page. For urgent issues, call first—reviews suggest they often fit in same‑day or after‑hours care when possible.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and case, and Medicare doesn’t cover pets. For the most current consultation fee, call the clinic to request a quote, and if your pet may need a procedure, ask for an itemised written estimate. If seen after hours, be aware that emergency/after‑hours fees are typically higher. Pet insurance may help with eligible claims, and some clinics offer payment‑plan options—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
Yes—emergency and urgent care are listed among their services, and reviewers note the team often accommodates urgent or after‑hours needs when possible. Call first to confirm availability and advice; if they can’t see you after hours, seek a 24/7 emergency vet. Note that after‑hours fees are usually higher.
Yes—reviewers mention off‑street parking at the clinic, and street parking is typically available nearby; check signage. No paid car park has been identified in the immediate area.
Services highlighted include desexing for dogs and rabbits, dentistry and dental extractions, general and soft‑tissue surgery, emergency and urgent care, end‑of‑life and euthanasia support, and exotic/avian care (rabbits, chickens, birds).
Pet owners rate the clinic 4.7/5.0 from 176 reviews, praising compassionate care, clear communication, fair pricing, and strong outcomes across emergencies, surgeries and dental work, with thoughtful follow‑up. A few noted occasional rude or vague interactions, isolated handling concerns, some service limitations (e.g., specific procedures or wildlife), and one poor grooming experience.
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Last updated: 22 June 2026