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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, patient team who go above and beyond, including life‑saving emergency care and attentive follow‑ups. Many noted friendly vets and nurses who explain things clearly, handle anxious or reactive pets gently, and create a welcoming, low‑stress environment. Reviewers also appreciated easy booking, being fitted in at short notice (including weekends), and fair or reasonable pricing for the care provided.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A couple of owners felt costs were higher than expected or weren’t told about add‑on fees (e.g., nail trims), and one reported nails bleeding after clipping. There was an isolated complaint about a refused injured stray and another felt euthanasia was suggested too quickly. One person mentioned limited parking.
🏥Clinic Specialties
- Emergency and critical care (including snakebites)
- Soft‑tissue surgery and post‑op monitoring
- Low‑stress handling for anxious pets
- Exotic and small mammal care (ferrets, rabbits)
- Pet boarding (cats and rabbits)
- End‑of‑life and euthanasia care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate beforehand, including any add‑ons like nail trims, to avoid bill surprises.
- Parking can be tight, so arrive a few minutes early or plan for nearby street parking.
- If your pet is anxious or reactive, mention it when booking—the team uses gentle, low‑stress handling.
- For urgent issues or late‑day visits, call ahead; reviewers say the clinic often fits pets in and is open on weekends.
- If you have ferrets or rabbits—or need boarding—confirm availability and any requirements when you book.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜11:00 | |||||||
| 09:00〜14:00 | |||||||
| 09:00〜19:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Macquarie Veterinary Clinic is at 24 Hawkesbury Valley Way, Windsor NSW 2756. It’s about a 3‑minute walk (approx. 237 m) from Windsor train station. If you’re driving, street parking is the norm in this area—spots can be limited at times, so arrive a little early and always check local signage.
They’re open Monday to Friday 9:00 am–7:00 pm, Saturday 9:00 am–2:00 pm, and Sunday 9:00 am–11:00 am. Hours may vary on public holidays—call ahead to confirm.
You can call the clinic on (02) 4587 7490 or visit their website at https://macquarievet.com.au/ for more information.
Call the clinic to book an appointment, or visit their website to learn more before you schedule. For urgent issues or late‑day visits, call ahead—reviewers note the team often fits pets in at short notice, including on weekends.
Vet fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation and procedure costs vary by clinic and case. Call the clinic for a current quote, and ask for an itemised written estimate for any procedure. If you need urgent or after‑hours care, be aware fees are typically higher. Pet insurance and some payment‑plan options exist in Australia; check your policy and ask the clinic what they can accept.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic accepts on the day.
Yes—emergency and critical care (including snakebites) are listed among their services, and reviewers mention life‑saving emergency treatment. For emergencies during opening hours, call ahead so the team can prepare; after‑hours availability isn’t specified, so call first to confirm and for advice. Note that after‑hours fees are usually higher in Australia.
Yes—street parking is generally available around the clinic, though a few reviewers noted it can be tight at times. Arrive a bit early to find a spot and always check local parking signs; no nearby paid car park was identified.
Their listed focus includes emergency and critical care (including snakebites), soft‑tissue surgery with post‑op monitoring, low‑stress handling for anxious pets, exotic and small mammal care (ferrets, rabbits), pet boarding (cats and rabbits), and end‑of‑life and euthanasia care.
They’re highly rated at 4.8/5.0 from 172 reviews. Owners praise the compassionate, patient team, clear communication, gentle handling of anxious or reactive pets, life‑saving emergency care, easy booking with short waits, and fair pricing for the care provided. Occasional feedback mentions higher‑than‑expected costs or add‑on fees (e.g., nail trims) and limited parking at busy times.
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