217 reviews
378 Manns Rd, West Gosford NSW 2250, Australia
#compassionateCare#clearCommunication#notRushed+12
Greencross Vets West Gosford
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team and their calm, gentle handling of anxious pets. Reviews highlight clear communication and follow‑up, the ability to fit in urgent or late‑notice appointments, and strong clinical outcomes including a life‑saving diagnosis. Several noted excellent end‑of‑life support and capability with procedures such as sedated grooming and dental work, as well as experience with rabbits and snakes.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A small number of owners reported distressing handling or procedures (including one alleging a nail removal without anaesthesia) and one felt the clinic was too money‑focused. There was also disappointment around a medication request after a lost dog returned, and one instance of confusion about Saturday opening hours on Google. Aside from these isolated cases, most comments were strongly favourable.
🏥Clinic Specialties
- Dentistry and dental procedures
- Sedated grooming
- Exotic pet care for rabbits and snakes
- Urgent and after‑hours care
- End‑of‑life and euthanasia support
- Fear‑free handling of anxious pets
🏷️Keywords
#compassionateCare#gentleHandling#clearCommunication#followUpCare#urgentAppointments#afterHoursSupport#exoticPets#dentalCare#euthanasiaSupport#subscriptionPlanValue#transparentFees#friendlyStaff#accommodatingScheduling#longTermLoyalty
Overall Ratings
🐾Tips for Pet Owners
- If you need a same‑day or urgent appointment, call ahead—multiple reviewers were fitted in at short notice and after hours.
- For anxious pets, let the team know; they are patient and may suggest low‑stress visits to build positive associations.
- Consider the Healthy Pets Plus/subscription plan mentioned by reviewers for value on routine care and procedures.
- Discuss the treatment plan and fees upfront—they communicate costs clearly and will answer questions before proceeding.
- If you have an exotic pet (e.g., rabbit or snake), mention the species when booking so the right vet is available.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Recording studio
446m19 Grieve Cl, West Gosford NSW 2250, Australia
S&B Parking Services PTY LTD
763m5/5 Nells Rd, West Gosford NSW 2250, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets West Gosford is at 356 Manns Rd, West Gosford NSW 2250, Australia. The closest public transport is Gosford train station, about a 24‑minute walk; Point Clare train station is around a 32‑minute walk. Because it’s a longer walk from either station, consider driving or catching a bus via Google Maps. Nearby parking options include S&B Parking Services PTY LTD (about a 10‑minute walk) and a parking area near the Recording studio (about a 6‑minute walk).
Current hours listed are Monday to Thursday, 8:00 am – 6:00 pm. Hours may change on public holidays and other days, so check the website or call ahead to confirm before visiting.
Call (02) 4346 4009, visit the website at https://www.greencrossvets.com.au/vets/west-gosford/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=west_gosford, or come in to 356 Manns Rd, West Gosford NSW 2250.
You can book by calling the clinic or by using the clinic’s website if online booking is available. For same‑day or urgent needs, call ahead; if you have an exotic pet, mention the species when booking so the right vet is available.
Veterinary fees in Australia aren’t regulated by a government schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. For the most current quote, call the clinic and ask for an itemised written estimate for any procedures. If you’re seeking urgent or after‑hours care, be aware that fees are typically higher. You can also ask generally about pet insurance claims or payment‑plan options to help manage costs.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also process pet‑insurance gap claims or offer payment plans. As options vary by clinic, call ahead to confirm what’s available on the day.
Reviews indicate the team can accommodate urgent and after‑hours needs where possible. Call ahead to check availability, and for life‑threatening emergencies consider heading straight to a dedicated 24/7 emergency hospital.
Yes—nearby options include S&B Parking Services PTY LTD (about a 10‑minute walk) and a parking area near the Recording studio (about a 6‑minute walk).
Based on reviews and clinic highlights, services include dentistry and dental procedures, sedated grooming, care for exotic pets such as rabbits and snakes, end‑of‑life and euthanasia support, fear‑free handling for anxious pets, and help with urgent/after‑hours needs.
It’s well‑reviewed at 4.4/5.0 from 80 Google reviews, with owners praising the caring, compassionate team, gentle handling of anxious pets, clear communication and follow‑up, and good outcomes including dental work and a life‑saving diagnosis; several also valued end‑of‑life support and experience with rabbits and snakes. A small number mentioned concerns about handling, costs, and confusion over Saturday hours.
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Last updated: 22 June 2026