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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ high-level expertise and outcomes, from lifesaving emergency care to quickly resolving stubborn skin issues and managing complex chronic conditions. Communication is a standout: staff take time to explain options (including costs), provide thorough follow-up, and even send daily text/photo updates during hospitalisation or boarding. Many noted the genuinely caring manner of both vets and reception, and appreciated being squeezed in for urgent matters and the availability of two nearby locations.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with very few concerns. One reviewer wished for a published fee schedule on the website, though several others said costs and options were clearly discussed in consults and noted the convenience of paying the insurance gap only. No consistent issues were raised about waits, access or care standards.
🏥Clinic Specialties
- Dermatology and chronic skin/ear conditions
- Desexing and soft‑tissue surgery
- Senior pet and chronic disease care (e.g. kidney failure fluids)
- Laser therapy and pain management for back issues
- Hospitalisation with frequent updates
- Cat boarding and extended‑stay care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead if your pet’s issue is urgent—reviews mention the team triaging by phone and squeezing in emergencies.
- Bring prior records for chronic skin or ear problems; this clinic has resolved persistent cases after others couldn’t.
- Ask about treatment options and pricing before proceeding; staff are known for clearly outlining choices and costs.
- If your pet needs to stay in for treatment or boarding, request daily text/photo updates to stay informed.
- If you have pet insurance, enquire about GapOnly so you can pay only the out‑of‑pocket amount on the day.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:30 | |||||||
| 08:30〜15:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Killara Veterinary Hospital is at 50 Koola Ave, East Killara NSW 2071, Australia. The closest public transport is Killara train station, about a 23-minute walk, with Gordon train station about a 25-minute walk. As both stations are a fair distance on foot, consider driving or planning a bus via Google Maps. Street parking is typically available near the clinic—always check local signage.
They’re open Monday to Friday 8:00 am–6:30 pm and Saturday 8:30 am–3:00 pm, and closed on Sunday. Hours can occasionally change, so check the website or call ahead to confirm before you visit.
Call (02) 8350 5678 or visit https://thevillagevet.com.au/ for more information.
You can book by calling the clinic or by visiting their website to use the contact/booking options. If your pet’s issue is urgent, call ahead—reviews mention the team can triage by phone and try to squeeze in emergencies during opening hours.
Consultation fees vary because vet pricing isn’t government-regulated in Australia and Medicare doesn’t cover pets. For a current quote, call the clinic and ask for an itemised written estimate for any procedures recommended. Pet insurance may help with costs, and some clinics offer options like GapOnly claims or payment plans (e.g. VetPay, AfterPay)—ask what’s available for your situation.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also process pet-insurance gap claims (e.g. GapOnly) or offer payment plans. Call ahead to confirm what this clinic accepts on the day.
They don’t list a dedicated after-hours service; during opening hours, reviews say the team can triage by phone and often fit in urgent cases. For emergencies outside these hours, consider heading to a 24/7 emergency vet hospital nearby and, if safe to do so, call ahead for guidance.
Yes—street parking is typically available near 50 Koola Ave in East Killara. There’s no listed paid car park nearby, so allow a few extra minutes and always check local parking signage.
The clinic is noted for dermatology and chronic skin/ear care, desexing and soft‑tissue surgery, senior pet and chronic disease management (including fluids for kidney issues), laser therapy and pain management for back problems, hospitalisation with frequent updates, and cat boarding/extended‑stay care.
Pet owners rate it 5.0/5 from 65 reviews, praising the vets’ expertise, clear communication about options and costs, thorough follow-up, and caring staff. Many highlight daily text/photo updates during hospitalisation or boarding, being squeezed in for urgent needs, the convenience of two nearby locations, and the ability to pay the insurance gap only.
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