Hurlstone Park Veterinary Hospital

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Reviewers consistently praise the vets and nurses for being caring, compassionate and highly knowledgeable, with many long‑term clients and pets of all kinds (from greyhounds and giant breeds to rabbits and even injured birds) receiving excellent care. Many note smooth experiences in emergencies and end‑of‑life situations, clear advice, and thoughtful handling of anxious or reactive animals. Walk‑in availability, extended hours and quick help when needed were frequently appreciated, and several owners felt pricing was fair or better than other clinics.

💬Common Feedback & Suggestions

Most feedback is very positive, though a minority reported brusque or condescending interactions with a vet or reception, and some miscommunication around closing times or vet availability. A few reviewers disliked the past curbside/drive‑through style consults and street‑side waiting during busy periods. There are isolated criticisms about a surgical outcome or medical judgement, and a couple of comments that the premises feel a bit dingy or run‑down. A small number found costs higher than expected, though most comments on price were favourable.

🏥Clinic Specialties

  • Emergency and urgent care
  • End-of-life and euthanasia support
  • Exotic and small mammal care (rabbits, mice, birds)
  • Behaviour-sensitive handling for anxious or reactive pets
  • Desexing and general surgery
  • Allergy and eye issue management

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#walkInsWelcome#openLate#fairPricing#emergencyCare#endOfLifeSupport#exoticPetCare#anxiousPetsHandled#largeBreedExperience#longTermClients#occasionalRudeStaff#miscommunicationAboutHours#datedFacilities

Overall Ratings

🐾Tips for Pet Owners

  • They often accept walk‑ins and have extended hours, but it can get busy—avoid peak times (e.g., just after opening) if you want a shorter wait.
  • Call ahead to confirm vet availability and closing times, especially if you’re arriving close to the end of the day.
  • If your pet is anxious or reactive, let the team know—they’re accommodating and can tailor handling and advice.
  • For non‑urgent visits or procedures, ask for an estimate upfront; most find pricing fair, but a few noted higher costs.
  • Parking is easier on nearby side streets off the main road.
📊 **Overall Ratings** - Medical Expertise: 95% satisfied - Service Attitude: 91% satisfied - Convenience: 87% satisfied - Pricing: 88% satisfied - Cleanliness: 33% satisfied - Recommendability: 85% satisfied 👍 **What Pet Owners Praised** Reviewers consistently praise the vets and nurses for being caring, compassionate and highly knowledgeable, with many long‑term clients and pets of all kinds (from greyhounds and giant breeds to rabbits and even injured birds) receiving excellent care. Many note smooth experiences in emergencies and end‑of‑life situations, clear advice, and thoughtful handling of anxious or reactive animals. Walk‑in availability, extended hours and quick help when needed were frequently appreciated, and several owners felt pricing was fair or better than other clinics. 💬 **Common Feedback & Suggestions** Most feedback is very positive, though a minority reported brusque or condescending interactions with a vet or reception, and some miscommunication around closing times or vet availability. A few reviewers disliked the past curbside/drive‑through style consults and street‑side waiting during busy periods. There are isolated criticisms about a surgical outcome or medical judgement, and a couple of comments that the premises feel a bit dingy or run‑down. A small number found costs higher than expected, though most comments on price were favourable. 🏥 **Clinic Specialties** - Emergency and urgent care - End-of-life and euthanasia support - Exotic and small mammal care (rabbits, mice, birds) - Behaviour-sensitive handling for anxious or reactive pets - Desexing and general surgery - Allergy and eye issue management 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #clearCommunication #walkInsWelcome #openLate #fairPricing #emergencyCare #endOfLifeSupport #exoticPetCare #anxiousPetsHandled #largeBreedExperience #longTermClients #occasionalRudeStaff #miscommunicationAboutHours #datedFacilities 🐾 **Tips for Pet Owners** - They often accept walk‑ins and have extended hours, but it can get busy—avoid peak times (e.g., just after opening) if you want a shorter wait. - Call ahead to confirm vet availability and closing times, especially if you’re arriving close to the end of the day. - If your pet is anxious or reactive, let the team know—they’re accommodating and can tailor handling and advice. - For non‑urgent visits or procedures, ask for an estimate upfront; most find pricing fair, but a few noted higher costs. - Parking is easier on nearby side streets off the main road.

Contact

Clinic phone
(02) 9558 4181

Opening Hours

MonTueWedThuFriSatSun
09:30〜12:00
16:00〜19:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

739 New Canterbury Rd, Dulwich Hill NSW 2203, Australia

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Parking

Hurlstone Park Station

439m
Duntroon St, Hurlstone Park NSW 2193, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Hurlstone Park Veterinary Hospital is at 739 New Canterbury Rd, Dulwich Hill NSW 2203. It’s about a 7‑minute walk from Dulwich Grove light rail stop (approx. 534 m) and roughly 7 minutes from Arlington light rail (approx. 566 m). If you’re driving, street parking is usually easier on nearby side streets off the main road, and there’s parking near Hurlstone Park Station about a 5‑minute walk away; check local signage and allow a little extra time.

They’re open Mon–Fri 9:30 am–12:00 pm and 4:00 pm–7:00 pm, Sat 9:30 am–12:00 pm, and Sun 9:30 am–12:00 pm. As it can get busy and there have been occasional mix‑ups about closing times, call ahead if you’re arriving near the end of the day.

You can call (02) 9558 4181. For more information, visit http://www.hurlstoneparkveterinaryhospital.com.au/.

Call the clinic to book or check the website for the latest booking options. Walk‑ins are often accepted for urgent needs, but booking ahead is recommended and it’s wise to call ahead to confirm vet availability and closing times.

Consultation fees in Australia vary by clinic, aren’t government‑regulated, and Medicare doesn’t cover pets. Please call the clinic for a current quote, and ask for an itemised written estimate for any procedure. As they handle urgent cases, be aware that after‑hours or emergency fees are typically higher. Pet insurance and payment‑plan options (e.g., VetPay, Afterpay, GapOnly) may help with costs—ask what this clinic supports.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts before your visit.

They provide emergency and urgent care during opening hours, with walk‑ins often accommodated for urgent needs. Weekdays run until 7:00 pm; if your pet needs help late in the day or outside these times, call ahead to confirm availability and the best next steps.

Yes—street parking is usually available on nearby side streets off New Canterbury Rd. There’s also parking near Hurlstone Park Station about a 5‑minute walk away; check local signs and allow time during busy periods.

They’re known for emergency and urgent care, end‑of‑life and euthanasia support, exotic and small mammal care (rabbits, mice, birds), behaviour‑sensitive handling for anxious or reactive pets, desexing and general surgery, and help with allergies and eye issues.

Pet owners rate it 4.7/5.0 from 284 reviews, praising caring, knowledgeable vets, considerate handling of anxious pets, and generally fair pricing. Satisfaction is high for medical expertise (95%), service attitude (91%), convenience (87%) and pricing (88%), with lower scores for cleanliness (33%). A few mention brusque interactions or miscommunication about hours and note the premises can feel a bit dated, but overall recommendability is strong (85%).

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Source: Google Maps
Last updated: 22 June 2026