Double Bay Veterinary Clinic
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for compassionate, professional care and clear communication, with frequent follow-up calls and careful explanations. Many reported excellent outcomes from complex cases and surgeries, including cruciate repairs, cancer care, and arthritis management. The clinic’s rehabilitation services—laser therapy, hydrotherapy and dry needling—were highlighted as game changers, and the on-site cat boarding, doggy day care and grooming were also widely appreciated.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few concerns were raised. Some owners felt communication fell short around major procedures, especially not being told a pet would be left unattended overnight and not being offered 24/7 referral options upfront. A small number alleged unnecessary or overly aggressive treatments and unexpected costs, and a couple mentioned rude or unprofessional interactions. Clearer consent about post-op monitoring and more transparent estimates could address these outliers.
🏥Clinic Specialties
- Orthopaedic surgery incl cruciate repair
- Rehabilitation: laser therapy and hydrotherapy
- Dry needling for arthritis
- Oncology and palliative care
- Rabbit and small mammal medicine
- Cat boarding and doggy day care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Before consenting to major surgery, ask whether your pet will be monitored overnight on-site and about referral to a 24/7 hospital if needed.
- Request a written treatment plan and itemised estimate so you understand costs and options upfront.
- For seniors or mobility issues, discuss the clinic’s rehab options like laser therapy, hydrotherapy and dry needling.
- Book grooming, cat boarding and doggy day care early as these services are popular.
- If your pet needs urgent attention, call ahead—the team often accommodates quickly and provides updates.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜19:00 | |||||||
| 09:00〜17:00 | |||||||
| 10:00〜13:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Kiaora Lane Parking
66mCosmopolitan Centre
130mNationwide Parking
223m15 Cross St Garage
231m13 Cross St Garage
258mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Double Bay Veterinary Clinic is at 389 New South Head Rd, Double Bay NSW 2028. The closest public transport is Edgecliff train station, about an 8-minute walk (approx. 608 m). If you’re driving, there are nearby car parks including Kiaora Lane Parking (about 1 min walk), Cosmopolitan Centre (about 2 min) and Nationwide Parking (about 3 min).
They’re open Monday to Friday 7:30am–7:00pm, Saturday 9:00am–5:00pm and Sunday 10:00am–1:00pm.
You can call the clinic on (02) 9326 1255 or visit their website at http://vethq.com.au/ for more information.
You can book by calling the clinic or using the online options on their website at http://vethq.com.au/. For urgent cases, call ahead so the team can advise you on the next steps.
Veterinary fees in Australia aren’t government-regulated and costs vary by clinic and your pet’s needs, so the best way to know is to call the clinic for a current quote. For any procedure, ask for a written, itemised estimate (including medications, tests and any hospitalisation) and clarify what’s included. Pet insurance can help with unexpected costs, and some clinics offer payment-plan options or gap claims—ask what’s available.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans; please call ahead to confirm what’s available at this clinic.
Yes—there are several nearby car parks: Kiaora Lane Parking (about 1 minute’s walk), Cosmopolitan Centre (about 2 minutes) and Nationwide Parking (about 3 minutes).
The clinic’s noted services include orthopaedic surgery (including cruciate repair), rehabilitation (laser therapy and hydrotherapy), dry needling for arthritis, oncology and palliative care, and rabbit and small mammal medicine. They also provide cat boarding, doggy day care and grooming.
Yes—rabbits and small mammals are specifically mentioned. If you have another type of exotic pet, call to enquire whether they can help or refer you.
The clinic is highly rated at 4.8/5.0 from 141 reviews, with praise for compassionate, professional care, clear communication and successful outcomes in complex cases and surgeries. Owners also highlighted rehabilitation services (laser therapy, hydrotherapy, dry needling), plus cat boarding, doggy day care and grooming. A few reviews mentioned communication around major procedures and unexpected costs—asking for clear consent and a written estimate can help set expectations.
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