Dundas Veterinary Hospital

What owners report about visiting

2 community reports|2/5 details added|Updated 7/27

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team for being caring, compassionate and professional, with many noting clear explanations and gentle handling of anxious pets. Numerous reviews reported good outcomes from surgeries and urgent care (e.g., foreign-body removal, wound treatment, bee-sting reactions), and many highlighted fair or competitive pricing. Easy parking and smooth bookings were also appreciated by several visitors, with many long-term clients saying they wouldn’t go elsewhere.

💬Common Feedback & Suggestions

While the majority of feedback is positive, a minority reported concerns about communication and attitude, including instances of rudeness or dismissiveness from a vet or receptionist. A few reviewers cited delays or being turned away when the clinic was fully booked, limited updates for day procedures, and occasional long waits; grooming availability also changed at times. There are isolated but serious criticisms of diagnosis or clinical judgement (including one case proceeding with a dental despite a lung tumour) and a small number of pricing disputes or perceptions of overcharging. A couple of comments mentioned dated/dingy rooms and the lack of a CT scanner.

🏥Clinic Specialties

  • Soft‑tissue surgery and foreign body removal
  • Dentistry and dental cleaning
  • Desexing including rabbits
  • Handling anxious and nervous pets
  • Compassionate euthanasia and end‑of‑life care
  • Boarding and grooming services

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#skilledSurgery#goodWithAnxiousPets#reasonablePricing#communityMinded#convenientParking#openSevenDays#quickService#longWaits#rudeStaffReports#misdiagnosisConcerns#groomingAndBoarding#endOfLifeCare

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead—several reviewers said the clinic can be very busy and walk‑ins may be turned away when fully booked.
  • If your pet is in for a day procedure, ask when you can expect updates and confirm pickup timing.
  • Discuss estimates upfront; most find pricing reasonable, but a few mentioned billing disputes or unexpected costs.
  • Let staff know if your pet is anxious—they’re frequently praised for calm, gentle handling of nervous animals.
  • Confirm availability for grooming or boarding in advance, as services and capacity can vary.
📊 **Overall Ratings** - Medical Expertise: 88% satisfied - Service Attitude: 87% satisfied - Convenience: 80% satisfied - Pricing: 84% satisfied - Cleanliness: 75% satisfied - Recommendability: 92% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team for being caring, compassionate and professional, with many noting clear explanations and gentle handling of anxious pets. Numerous reviews reported good outcomes from surgeries and urgent care (e.g., foreign-body removal, wound treatment, bee-sting reactions), and many highlighted fair or competitive pricing. Easy parking and smooth bookings were also appreciated by several visitors, with many long-term clients saying they wouldn’t go elsewhere. 💬 **Common Feedback & Suggestions** While the majority of feedback is positive, a minority reported concerns about communication and attitude, including instances of rudeness or dismissiveness from a vet or receptionist. A few reviewers cited delays or being turned away when the clinic was fully booked, limited updates for day procedures, and occasional long waits; grooming availability also changed at times. There are isolated but serious criticisms of diagnosis or clinical judgement (including one case proceeding with a dental despite a lung tumour) and a small number of pricing disputes or perceptions of overcharging. A couple of comments mentioned dated/dingy rooms and the lack of a CT scanner. 🏥 **Clinic Specialties** - Soft‑tissue surgery and foreign body removal - Dentistry and dental cleaning - Desexing including rabbits - Handling anxious and nervous pets - Compassionate euthanasia and end‑of‑life care - Boarding and grooming services 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #thoroughExplanations #skilledSurgery #goodWithAnxiousPets #reasonablePricing #communityMinded #convenientParking #openSevenDays #quickService #longWaits #rudeStaffReports #misdiagnosisConcerns #groomingAndBoarding #endOfLifeCare 🐾 **Tips for Pet Owners** - Book ahead—several reviewers said the clinic can be very busy and walk‑ins may be turned away when fully booked. - If your pet is in for a day procedure, ask when you can expect updates and confirm pickup timing. - Discuss estimates upfront; most find pricing reasonable, but a few mentioned billing disputes or unexpected costs. - Let staff know if your pet is anxious—they’re frequently praised for calm, gentle handling of nervous animals. - Confirm availability for grooming or boarding in advance, as services and capacity can vary.

Contact

Clinic phone
(02) 9638 7766
Official website
dundasvet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:30〜18:00
09:00〜13:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

12 Station St, Dundas NSW 2117, Australia

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Parking

Bike Rack

48m
Dundas NSW 2117, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Dundas Veterinary Hospital is at 12 Station St, Dundas NSW 2117, Australia, in the suburb of Dundas. It’s about a 1‑minute walk (100 m) from the Dundas light rail stop, and Yallamundi light rail is roughly a 9‑minute walk (709 m). If you’re driving, use local street parking near the clinic; there’s also a bike rack about a 1‑minute walk away.

They’re open Monday to Friday 8:30 am–6:00 pm and Saturday 9:00 am–1:00 pm, and closed on Sunday. Hours may vary on public holidays—call ahead to confirm.

You can call (02) 9638 7766 or visit https://dundasvet.com.au/ for more information.

You can book by calling the clinic or visiting their website to check available options. It’s best to book ahead as reviewers note the clinic can be very busy and walk‑ins may be turned away when fully booked.

Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare does not cover pets. Please call the clinic for their current consult fee and ask for an itemised written estimate for any procedure. If you need after‑hours care, fees are typically higher. Pet insurance and third‑party payment‑plan options are available in Australia; check your policy and ask the clinic what they can process.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—please call ahead to confirm what this clinic accepts.

Services noted include soft‑tissue surgery and foreign‑body removal, dentistry and dental cleaning, desexing (including rabbits), gentle handling for anxious pets, compassionate euthanasia and end‑of‑life care, and boarding and grooming. Call to confirm current availability and details.

Yes—use local street parking around Station St and nearby streets (check signage). There’s also a bike rack about a 1‑minute walk away (approx. 48 m).

They do offer desexing for rabbits, and you can call to ask about care for other small pets.

Pet owners rate the clinic 4.5/5.0 from 370 reviews, praising caring, compassionate staff, clear explanations, gentle handling of anxious pets, good outcomes from surgeries and urgent care, fair pricing, easy parking and smooth bookings. Some noted communication or attitude concerns, occasional long waits or being turned away when fully booked, limited updates for day procedures, changes in grooming availability, a few pricing disputes, dated rooms, and the lack of a CT scanner.

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Source: Google Maps
Last updated: 22 June 2026