235 reviews
335 Forest Rd, Bexley NSW 2207, Australia
#compassionateCare#fearFreeHandling#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers frequently praise the vets and nurses for being caring, professional and thorough, with many long‑term clients noting consistent, compassionate care over years. Gentle, low‑stress handling of cats and clear explanations are called out, as is exceptionally kind end‑of‑life support (flowers/cards and sensitive euthanasia). Owners also appreciate the helpful boarding service with regular updates, and a few mention convenient options like GapOnly and pet‑care memberships that help in emergencies.
💬Common Feedback & Suggestions
Concerns centre on customer service: several reviewers report rude or dismissive interactions at reception, difficulty getting calls returned, and long waits—even with appointments. Pricing is a common pain point, with multiple remarks about expensive consults, unexpected fees (e.g., prescription charges) and bill shock for brief visits. A minority describe missteps or questionable decisions (e.g., ID scanning and pound information for a found pet, test choices/diagnostics, or delays in referral), and some felt care could be more genuinely empathetic or communicative. Overall sentiment is largely positive but with recurring issues around cost, reception attitude and timeliness.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Cat-friendly handling and behaviour advice
- Desexing surgery
- Dental scale and polish (teeth cleaning)
- Small animal boarding and adoptions
- Puppy preschool
🏷️Keywords
#compassionateCare#friendlyStaff#catFriendly#thoroughExams#endOfLifeSupport#boardingAvailable#adoptionServices#longWaits#hardToReachByPhone#pricingConcerns#rudeReception#clearExplanations#returnCustomers#gapOnlyClaims#openLate#busyPractice
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and allow extra time at the clinic, as multiple reviewers reported long waits even with appointments.
- Ask for an itemised estimate before treatment and confirm any additional fees (e.g., prescriptions) to avoid bill shock.
- If using boarding, request regular updates—many owners received helpful photos and messages during their pets’ stay.
- Bring prior records and recent test results to minimise repeat tests and discuss the diagnostic plan you’re comfortable with.
- If you’ve found a lost pet, confirm microchip scanning and any pound details in writing to avoid confusion.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜13:00 | |||||||
| 08:30〜16:30 | |||||||
| 08:30〜18:00 | |||||||
| 08:30〜19:30 | |||||||
| 10:00〜15:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Bexley Veterinary Hospital is at 568 Forest Rd, Bexley NSW 2207. It’s about a 19-minute walk from Kogarah train station, or around 20 minutes from Carlton station. If you prefer not to walk that far, consider driving or planning a bus route via Google Maps. Street parking is available nearby—check local signage for time limits.
They’re open Monday 8:30am–6:00pm, Tuesday 8:30am–7:30pm, Wednesday 10:00am–3:30pm, Thursday 8:30am–6:00pm, Friday 8:30am–4:30pm, and Saturday 8:30am–1:00pm; closed Sunday.
Call Bexley Veterinary Hospital on (02) 9150 8387. You can also visit their website: https://www.bexleyvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
To book an appointment, call the clinic or visit their website to enquire about availability; for urgent concerns, call ahead.
Consultation fees vary between Australian vet clinics, aren’t government‑regulated, and Medicare doesn’t cover pets. For the current consult fee at Bexley Veterinary Hospital, please call the clinic and ask for a quote, and request an itemised written estimate for any procedures. If you have pet insurance, ask about on‑the‑spot claims, and note that some clinics offer payment‑plan options.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans. Please call ahead to confirm what Bexley Veterinary Hospital accepts on the day.
After‑hours or emergency availability isn’t listed for this clinic. During opening hours, call to discuss urgent cases; outside these times, search for a 24/7 emergency vet in Sydney via Google Maps.
Services noted include end‑of‑life and euthanasia support, cat‑friendly handling and behaviour advice, desexing surgery, dental scale and polish, small‑animal boarding and adoptions, and puppy preschool. Call to enquire about availability and pricing.
Yes—reviews highlight gentle, low‑stress handling for cats and helpful behaviour advice. If your cat is anxious, mention this when booking so the team can prepare.
Pet owners rate it 4.3/5 from 218 reviews. Many praise caring, professional vets and nurses, clear explanations, compassionate end‑of‑life support, and helpful boarding updates. Common feedback mentions long waits, difficulty getting calls returned, and higher‑than‑expected costs—ask for an itemised estimate to avoid surprises. A few reviewers also mention convenient options like GapOnly or pet‑care memberships in their experiences.
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Last updated: 22 June 2026