5.0
132 reviews
1/12-14 Falcon St, Crows Nest NSW 2065, Australia
#compassionateCare#thoroughExams#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s caring, compassionate manner and clear, thorough communication. Many reported excellent medical outcomes across routine visits, complex surgeries, emergencies, and long‑term management of senior and special‑needs pets. Reviewers also highlighted cat‑friendly, low‑stress handling (including a separate cat waiting area), and frequent updates that helped them feel informed and reassured. Long‑term loyalty over many years was a common theme.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. Several owners felt pricing was high compared with other clinics or product retailers, and one noted a large dental quote; a handful mentioned dissatisfaction with a consultation charge for a vaccination‑only visit or with the quality of care in isolated cases. These comments suggest discussing estimates and what’s included in appointments upfront may help. Overall sentiment remains strongly in favour of the clinic.
🏥Clinic Specialties
- Feline medicine and cat‑friendly handling
- Soft‑tissue and general surgery
- Dentistry and dental procedures
- Senior pet and end‑of‑life care
- Emergency and urgent care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#catFriendly#separateCatWaitingArea#lowStressHandling#emergencyAccommodations#surgeryAndRecovery#dentalCare#seniorPetCare#endOfLifeSupport#efficientService#priceyForSome#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- If cost is a priority, ask for an itemised estimate and discuss alternatives upfront, as some reviewers found prices higher than elsewhere.
- For urgent issues, call ahead—multiple reviewers said the clinic fit them in quickly, even when busy.
- Cat owners can request the dedicated cat waiting area to reduce stress during visits.
- Bring nervous pets in for positive, low‑stress experiences and treats between visits to build confidence, as suggested by reviewers.
- If you need boarding for your cat, book ahead—owners reported using the clinic for cat boarding with good outcomes.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:30〜15:30 | |||||||
| 09:30〜14:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
The Albany Car Park - InterPark
92m101 Willoughby Rd, Crows Nest NSW 2065, Australia
Hume Street car park
133mPole Ln, Crows Nest NSW 2065, Australia
Holtermann Street car park, Crows Nest
191mHoltermann St, Crows Nest NSW 2065, Australia
Crow nest 地铁口
209m38 Oxley St, St Leonards NSW 2065, Australia
Cycle Max
260mG2/109 Alexander St, Crows Nest NSW 2065, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Crows Nest Animal Hospital is at 4/136 Willoughby Rd, Crows Nest NSW 2065. It’s about a 3‑minute walk from Crows Nest metro station and roughly an 8‑minute walk from St Leonards train station. If you’re driving, nearby parking includes The Albany Car Park – InterPark (about 1 minute’s walk), Hume Street Car Park (about 2 minutes, 24‑hour), and Holtermann Street Car Park (about 2 minutes, 24‑hour).
They’re open Monday–Friday 8:00 am–6:00 pm, Saturday 8:30 am–3:30 pm, and Sunday 9:30 am–2:00 pm. Hours may vary on public holidays, so call ahead to confirm.
You can call the clinic on (02) 9428 3375 or visit their website: https://crowsnestvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
To book, call the clinic during opening hours; for urgent issues, call ahead so the team can advise on the next steps.
In Australia there’s no government‑published fee schedule for vets and Medicare doesn’t cover pets, so consultation fees vary by clinic and the care your pet needs—call the clinic for their current consultation fee. For any procedure, ask for an itemised written estimate. If your pet needs after‑hours emergency care at an emergency hospital, fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan options; ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what this clinic accepts.
They can assist with urgent and emergency cases during opening hours—call ahead so the team can prepare and advise you. For after‑hours emergencies outside their posted times, call first or head to a 24/7 emergency hospital as directed.
They focus on feline medicine with cat‑friendly, low‑stress handling, soft‑tissue and general surgery, dentistry and dental procedures, senior pet and end‑of‑life care, and help with emergency and urgent cases. Reviewers also mention a separate cat waiting area and using the clinic for cat boarding—call to confirm availability and details.
Pet owners rate the clinic 4.8/5.0 from 218 reviews, praising the caring, compassionate team, clear communication, thorough exams and excellent outcomes across routine care, complex surgeries and long‑term management. Many highlight cat‑friendly handling with a separate cat waiting area and regular updates. A few note pricing felt high or queried charges for certain visits, so discussing quotes and inclusions upfront is recommended.
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Last updated: 22 June 2026