5.0
62 reviews
2A Parkes St, Thornleigh NSW 2120, Australia
#compassionateCare#knowledgeableVets#thoroughExplanations+12
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/8
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their genuine care, calm handling and clear explanations, especially with anxious or timid pets. Many reported excellent outcomes from thorough diagnostics and treatments, including surgeries, emergency care and ultrasound. Reviewers also highlighted friendly reception, smooth booking (including online), little to no waiting, and easy parking. The cat and dog boarding facilities were repeatedly described as spacious, clean and well run, with attentive staff and even updates during stays.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns. A small number of owners mentioned bill shock or price discrepancies, and a couple noted changes in staff/ownership that affected consistency of service or politeness. There were rare instances of appointment or service miscommunication, including for avian/exotic bookings. Overall, feedback suggests confirming quotes and availability (especially for birds) ahead of time to avoid surprises.
🏥Clinic Specialties
- Cat and dog boarding with spacious cat areas
- Surgery including amputations and routine operations
- Dentistry and dental surgery
- Avian and poultry care (parrots and chickens)
- Diagnostic ultrasound and imaging
- Euthanasia and end-of-life support
🏷️Keywords
#compassionateCare#friendlyStaff#gentleHandling#anxiousPetHandling#thoroughExams#clearCommunication#shortWaits#onlineBooking#easyParking#catBoarding#dogBoarding#surgeryExpertise#dentalCare#exoticAndAvian#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Book online or call ahead—same‑day appointments were often available and waits were typically short.
- Ask for an itemised estimate before procedures to avoid bill shock and confirm what’s included.
- If bringing birds or other exotics, confirm the vet’s availability for that species when booking.
- For anxious pets, let the team know—they’re noted for fear‑free, gentle handling that helps nervous animals cope.
- If using boarding, arrange a walk‑through of the facilities and share your pet’s routines or special needs for a smoother stay.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:00 | |||||||
| 08:30〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Thornleigh Veterinary Hospital is at 180 Pennant Hills Rd, Thornleigh NSW 2120, Australia. The closest public transport is Normanhurst train station, about a 14-minute walk, with Thornleigh train station also roughly a 14-minute walk. If you’re driving, street parking is typically available nearby—check local signage and allow a little extra time during busy periods.
They’re open Monday to Friday 8:30 am–6:00 pm and Saturday 8:30 am–12:00 pm, and closed on Sundays.
You can call (02) 9484 7418 or visit their website for more information and updates: https://www.thornleighvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
You can book online via their website or call to schedule an appointment; reviewers noted online booking is smooth and same-day slots were often available.
Veterinary fees in Australia aren’t regulated and there’s no government-published fee schedule, so consultation costs vary by clinic and case and Medicare doesn’t cover pets; call the clinic for their current consult fee and ask for an itemised written estimate for any procedures. If you need after-hours emergency care elsewhere, be aware fees at 24/7 hospitals are typically higher. Pet insurance and third-party payment options can help with costs—check your policy and ask the clinic what they accept.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; call ahead to confirm what Thornleigh Veterinary Hospital accepts on the day.
They provide veterinary care during their listed opening hours; for urgent cases during these times, call ahead so the team can prepare. For after-hours needs, call to confirm their arrangements—many local areas are supported by 24/7 emergency hospitals.
Yes—street parking is typically available around the clinic; please check local signage and allow extra time at peak periods.
Based on recent reviews and clinic information, services include cat and dog boarding (with spacious cat areas), surgery (including routine operations and amputations), dentistry and dental surgery, avian and poultry care (parrots and chickens), diagnostic ultrasound and imaging, and euthanasia and end-of-life support.
Pet owners rate it highly at 4.8/5.0 from 193 reviews, praising genuine care, gentle handling of anxious pets, clear explanations, thorough diagnostics and treatments (including surgeries and ultrasound), friendly reception, smooth online booking, short waits and easy parking; boarding is frequently described as spacious, clean and well run with attentive staff. A few mentioned bill shock or rare miscommunication (especially for birds), so it’s wise to confirm quotes and species availability when booking.
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Last updated: 22 June 2026