What owners report about visiting
4 community reports｜3/5 details added｜Updated 8/14
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Visit-experience reports differ — more owner input is welcome.
Can you rely on it
This suggests it may vary by time of day, vet roster, crowd levels or department. We suggest calling to confirm before visiting.
Your experience helps too
Your experience helps everyone tell whether this is a one-off or a common situation.
What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting over 30 minutes last time — we suggest allowing extra time.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers often highlighted the friendly, compassionate staff and the calm, professional handling of pets. Many noted the clean, modern facilities and good outcomes for routine procedures such as desexing, dentistry and general care, with vets who explain things clearly and even follow up after visits. Several adopters and long‑term clients also praised patient support, including for anxious animals.
💬Common Feedback & Suggestions
Common concerns centred on communication and access: multiple reviewers reported long waits despite bookings, difficulty getting callbacks or results, and occasional early closures or outdated online information. Pricing impressions were mixed, with some praising reasonable costs or available discounts/payment plans, while others felt there was upselling or high fees. A number of reviewers also expressed distress about surrender/rescue policies and euthanasia decisions, and a few cited rude phone interactions or inconsistent messages between teams.
🏥Clinic Specialties
- Desexing and spay‑neuter surgery
- Dentistry and dental procedures
- Ophthalmology (Eye Clinic for Animals on‑site)
- Behavioural support and anxious pet handling
- End‑of‑life care and euthanasia
- Small mammal care (rabbits) and surgery
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and allow extra time, especially on weekends, as several reviewers reported long waits despite appointments.
- Confirm opening hours on the day and call before visiting; a few reviews mentioned early closures or schedule changes.
- Ask for an itemised estimate before treatment and inquire about discounts or payment plans if needed.
- If bringing in a stray or injured animal, check local council and intake policies first to avoid being redirected.
- Let staff know if your pet is anxious; reviewers found the team accommodating with gentle handling.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:30〜15:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
LOT 365 Graf Ave Parking
654mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
RSPCA Yagoona is at 201 Rookwood Rd, Yagoona NSW 2199. It’s about an 18‑minute walk from Birrong train station. If you’re driving, a convenient option is LOT 365 Graf Ave Parking, roughly an 8‑minute walk away; otherwise, check buses and walking routes in Google Maps for the best connection on the day.
They’re open Tuesday to Sunday, 9:30 am–3:00 pm, and closed on Mondays. As hours can occasionally change or close early, it’s best to confirm on the day before you set out.
You can call (02) 9770 7555 or visit their website for information: https://www.rspcansw.org.au/support-services/locations-and-services/shelters-and-adoption-centres/sydney-adoption-centre/
Call to book an appointment and confirm availability, as times can fill quickly. Book ahead, allow extra time in case of waits, and double‑check hours on the day; if your pet is anxious, let the team know when booking so they can prepare.
Veterinary fees in Australia aren’t regulated and vary by clinic and the care your pet needs, and Medicare doesn’t cover pets. For a current consultation quote, call the clinic directly, and ask for an itemised written estimate for any procedure or surgery. If you have pet insurance or need help with budgeting, ask about claim processes and whether any payment‑plan options are available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic currently accepts.
Yes—LOT 365 Graf Ave Parking is nearby, about an 8‑minute walk from the clinic. For the closest options, check local signage or use Google Maps on the day, and consider arriving a little early to secure a spot.
Based on the available information, services highlighted include desexing (spay‑neuter) surgery, dentistry and dental procedures, ophthalmology with the Eye Clinic for Animals on‑site, behavioural support including anxious pet handling, end‑of‑life care and euthanasia, and small mammal care (rabbits) and surgery.
Yes—small mammal care, including rabbits and related surgery, is noted among their services. Call to confirm availability, scheduling and any referral or pre‑visit requirements for your pet.
RSPCA Yagoona is rated 4.0 out of 5 stars from 1,025 reviews. Pet owners frequently praise the friendly, compassionate staff, clean modern facilities and good outcomes for routine procedures, with vets who explain clearly and follow up. Common feedback suggests allowing extra time due to occasional long waits, confirming hours to avoid early closures, and discussing costs upfront if you’re budget‑conscious.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
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